Re: Direct X problems

From: Jimmy S. (Private)
Date: 12/19/04 

Date: Sun, 19 Dec 2004 10:36:09 -0500

Hi Jeremy,

Once installed, DirectX 9 cannot be uninstalled using native Windows
commands. Let's see if we can get the system working with it instead.

Lets run a diagnostic of your system to see if we can pinpoint the problem.

In order to Create a dxdiag.txt file: Click Start / Run / type: DXDIAG
Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
Afterwards click the "Save All Information..." button in the bottom row.

To post the DX diagnostic information, open the file in notepad, click Edit
/ Select All / Copy and then Paste the data into your post using Ctrl+V. If
you use Outlook Express Click Insert / File Attachment. I hope this helps! 

-- 
Cheers,                                 Windows XP MVP Shell / User
Jimmy S.                               http://mvp.support.microsoft.com
Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
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MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty;  nor do I confer any rights.
_________________________________________________________
"Jeremy H." <*@yahoo.com> wrote in message news:16e801c4e58b$edabca50$a601280a@phx.gbl...
>I loaded the new version of Direct X 9.0c to my computer
> and since then any time I have tried to start up any EA
> games (to include NHL 2000, Command and Conquer--4
> different games in this series, and NASCAR) the games
> will not load and the computer does an automatic shutdown
> and restart.  I have loaded all applicable patches and
> new video drivers to no avail.  I am still having the
> same problems.  Can anyone help or know where I can
> download an older version of Direct X drivers?  Thanks.
>
> Jeremy