Re: flight simulator 2004 won't install under win xp SP2

From: DavidM (DavidM_at_discussions.microsoft.com)
Date: 09/21/04 

Date: Tue, 21 Sep 2004 02:23:06 -0700

Nick

Thanks very much for your kind offer of help.

Yes, I installed xp on a clean disk.

Results of the 7 steps you recommend:

1 & 2 - there is obviously nothing wrong with the disc which installed
perfectly well on my laptop just now;

3 - I don't have a drive cleaner but I really don't think this is the
problem since it does all sorts of other things perfectly well such as
reading DVDs and other cdroms (although for some reason I can't get it to
burn);

4 - no effect - I still get the error message before disc 1 is installed

5 - xcopy just found two files - setup.exe and msgames.cab

6 - no errors found

7 -defrag made the pc a bit faster but didn't solve my problem

I've also tried fiddling with DMA and page files - neither setting both IDE
channels to PIO only, minimising page files nor maximizing them has solved
the problem.

Browser won't let me post the dxdiag file, seemingly. Can't see any obvious
problems with it. Will post it later if I find a way to do so.

thanks

David

"Nick Kritselis [MS]" wrote:

> David,
>
> The short answer to your question is "Yes." You SHOULD be able to install
> FS 2004 on Windows XP SP 2 without any problems. You say you've installed
> the game without error on Windows 98 SE on the same system, did you upgrade
> to Windows XP over Windows 98, or did you format your hard drive and install
> Windows XP on a clean drive?
>
> You say that you've "tried all the fixes on the microsoft KB except
> networking". Could you be more specific about what you've tried and what
> results your had?
>
> This is the basic game install troubleshooting process we suggest:
> To troubleshoot the game install problems, use the following methods in the
> order that they are presented in.
>
> Method 1: Clean the Disc
> Method 2: Test the Disk in Another Drive
> Method 3: Clean the Drive
> Method 4: Perform a Clean Boot
> Method 5: Run Xcopy Command
> Method 6: Check Your Hard Disk for Errors
> Method 7: Defragment Your Hard Disk
>
> If you don't know how to do any of these things, check the Microsoft Support
> Q-Article - http://support.microsoft.com/default.aspx?scid=kb;EN-US;258496
>
> Another option we usually suggest is that you delete all the files in your
> C:\Windows\Temp folder. Corrupted files here could cause problems with game
> installs.
>
> If you could also include a copy of your DXDiag text with the answers to the
> questions I've asked above, I'll work with you to try and resolve this
> issue.
>
> To reply with a dxdiag text:
> Click on Start -> Run and type 'dxdiag' in the run box, then click 'Ok'.
> When the DirectX Diagnostic Tool window appears you will see tabs across the
> top click each tab and run the diagnostic tests on each. Then click the
> 'Save All Information' button, which will create a text file on your system
> where you specify, as in My Documents or Desktop. Open that text file, copy
> the contents and paste it to a reply.
> --
> Thanks,
> Nick Kritselis [MS]
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "David Mottershead" <dhmottershead@ntlworld.com> wrote in message
> news:eGkyzsOnEHA.3900@TK2MSFTNGP10.phx.gbl...
> >I keep getting the "setup encountered a disk error while writing to the
> >file ... Make sure your hard disk is not full, and the file is not in use."
> >error message. I've tried all the fixes on the microsoft KB except
> >networking, which I haven't the facilities to do. The copy of FS is fine
> >cos I installed it on the same machine running win 98 two weeks ago (once
> >DMA was disabled). The machine has a 40 gig and a 6 gig hard disk, 256 MB
> >ram and a 1.25 Ghz processor.
> >
> > Can someone please tell me whether it is possible to install this
> > programme under SP2, and if so how?
> >
> > thanks
> >
> > David
> >
>
>
>

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