Re: Failed to download What should I Do?

From: Jimmy S. (Private)
Date: 09/18/04 

Date: Sat, 18 Sep 2004 11:10:09 -0400

Hi David,

I'm glad to see you've posted this to the zone newsgroup as well.
Please Try: http://mvps.org/nibblesnbits/EnterRooms.html#ftd

You can also copy the files that failed to download over from your
Windows 98 computer. Just pay close attention to the file folders. 

-- 
Cheers,                                 Windows XP MVP Shell / User
Jimmy S.                               http://mvp.support.microsoft.com
Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty;  nor do I confer any rights.
_________________________________________________________
"DAVID D VERNESS" <dj_verness@msn.com> wrote in message news:2b8301c49d8e$afca15b0$a401280a@phx.gbl...
| Resent
|
| Zone Setup Error
|
| Failed to download
| http://fdl.msn.zone/datafiles/cardboard.za_.
|
| Only on the XP box...98 2'nd edition box still works.
|
| Lorne Russell <manager@msnbridgeclub.com> says you will
| reply with your best shot.
|
| Tried all the following from ZMaster
|
| No Go.  Can you help?
|
| Best Regards
|
| Dave
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Greetings Zone.com Member,
|
| Thank you for contacting MSN Games by Zone.com. Based on
| the e-mail you
| sent to zmaster@microsoft.com, we have automatically
| selected the
| information most likely to answer your questions and
| resolve your
| issues.  SCROLL DOWN TO FIND ANSWERS TO YOUR QUESTIONS
|
| New!
|
| If you have recently update your version of Windows XP,
| please see the
| following articles about new issues which may occur when
| trying to play
| on MSN Games by Zone.com
|
| Puzzle, Word, Action, Sports and Casino game help:
| http://zone.msn.com/en/support/article/support2227.htm
|
| Multiplayer games general help
| http://zone.msn.com/en/support/article/support3411.htm
|
| CD-ROM Required help
| http://zone.msn.com/en/support/article/support3412.htm
|
| -------------------------------------------------
| ** ZONE.COM GENERAL HELP QUESTIONS AND ANSWERS **
| -------------------------------------------------
|
| QUESTION 1: What is a Zone.com member and Microsoft .NET
| Passport
| account? Is membership free? How do I sign up for a
| membership?
|
| ANSWER:  Zone.com Membership is free! To learn all about
| Zone.com
| membership benefits and how to sign up, go to:
| http://zone.msn.com/en/support/article/support1000
|
|
| QUESTION 2: How do I cancel my Zone.com Membership?
|
| ANSWER:  You really don't have to do anything to
| unsubscribe. Inactive
| accounts are periodically cleaned out. You can take your
| e-mail address
| off the Zone.com mailing list, of course. For more
| information, see the
| following page:
| http://zone.msn.com/en/support/article/support1005
|
|
| QUESTION 3: Why am I unable to sign in with my .NET
| Passport account?
|
| ANSWER:  For help with your .NET Passport account please
| go to .NET
| Passport Member Services and click "Help."
| http://memberservices.passport.net
|
|
| QUESTION 4: Where can I find help for my Asheron's Call
| or Asheron's
| Call Dark Majesty account?
|
| ANSWER:  For technical assistance, email:
| ibn@turbinegames.com
|
| For billing issues, submit a question at:
| http://classic.zone.msn.com/billing/
|
|
| QUESTION 5: Where can I find help for my Bridge Club
| membership?
|
| ANSWER:  For assistance with Bridge Club, email:
| manager@msnbridgeclub.com
|
| For billing issues, submit a question at:
| http://classic.zone.msn.com/billing/
|
|
| QUESTION 6: Where can I get assistance for the newsletter?
|
| ANSWER:  To subscribe, unsubscribe, or contact Newsletter
| support, go
| to:
| http://newsletters.msn.com/
|
|
| QUESTION 7: How do I remove myself from Zone.com mailing
| list?
|
| ANSWER:  Zone.com may send out e-mails informing all
| members of updates
| to Zone.com and Zone.com accounts or other news. If you
| prefer not to
| receive these or any correspondences from Zone.com, you
| can remove your
| e-mail address from Zone.com's mailing list by following
| these steps.
|
| Step 1: Go to http://www.zone.com and sign in to
| your .NET Passport
| account.
| Step 2: Click "Support" and then "My Account information"
| under the
| "Sign-in and My Account" heading.
| Step 3: In the "E-mail Address" section, click "Update E-
| mail."
| Step 4: Use the DELETE key or BACKSPACE key to remove
| your e-mail
| address from the "Enter E-mail Address" box.
| Step 5: Uncheck the "Yes" box and click "Submit."
| Step 6: If you have more than one nickname, repeat these
| steps for each
| nickname.
|
| If you are unable to remove yourself by following these
| steps, please
| reply to this e-mail with "Remove" in the Subject line.
|
|
| QUESTION 8: Where do I submit suggestions, comments, and
| concerns about
| Zone.com's website?
|
| ANSWER:  Please e-mail zsuggest@microsoft.com.
|
|
| QUESTION 9: I purchased a MSN Game Center Download and
| need help.  What
| should I do?
|
| For assistance with a billing or registration issue,
| please go to:
| http://zone.msn.com/en/support/billing/help.htm
|
| If you have sucessfully installed and registered the
| game, but now are
| receiving an error message, or you are unable to open the
| game after you
| download and install it, please go to:
| https://zone.msn.com/en/support/billing/billingtechsupport
| ..htm
|
| For other questions about MSN Game Center Downloada,
| contact:
| http://www.oberon-media.com/channels/wizard/?
| ChannelID=11002677
|
|
| QUESTION 15:  I am interested in advertising on MSN Games
| by Zone.com.
| Who can I contact?
|
| ANSWER:  Please go to:
| http://advertising.msn.com/home/home.asp
|
|
| QUESTION 10:  I am interested in advertising on MSN Games
| by Zone.com.
| Who can I contact?
|
| ANSWER:  Please go to:
| http://advertising.msn.com/home/home.asp
|
|
| QUESTION 11: How do I automatically get other support e-
| mails?
|
| ANSWER:  You may receive more self-help assistance and
| contact
| information for any of the following topics by:
|
| Step 1: Reply to this e-mail.
| Step 2: Completely erase all text in the "Subject" line.
| Step 3: Type in the e-mail subject line and then send the
| e-mail.
| E-mail subjects are listed below for each specific issue.
|
|
|
| For Card & Board and Ants help
| E-mail subject line: Card
|
| For Puzzle, Word, Trivia, Action, Sports, and Casino game
| help (also
| Solitaire) E-mail subject line: Puzzle
|
| For CD-ROM Required game help
| E-mail subject line: CD-ROM
|
|
| Best regards,
| ZMaster
|
|  If you are using Windows95 the Zone won't function
| properly.  The best solution is to upgrade to Windows98
| or later
| Make sure your Windows is up to date.  To do this go to
| http://www.microsoft.com/downloads and select the Windows
| option on the left.
| If you are having trouble downloading the Zone software
| try downloading and installing Macromedia Flash Plyer
| first.  You can get it at Macromedia Flash Player
| Download Center
| There are instructions on how to solve a great number of
| connectivity issues at
| http://www3.sympatico.ca/nibblesnbits/EnterRooms.html
| If it still doesn't work then delete all your Zone files
| by going to the Control Panel, Add/Remove Programes,
| select MSN Gaming Zone and remove it.  Then go back to
| the Zone and accept all the downloads as they appear.
| If you still can't get there then I can't help you any
| longer.  I suggest you to go to the newsgroup at
| http://support.microsoft.com/newsgroups/default.aspx?
| NewsGroup=microsoft.public.games.zone&SLCID=US&ICP=GSS3&sd
| =GN&id=fh;en-us;newsgroups post your problem giving as
| much detail as you can.  A technical person will reply
| with their best shot
|
| Lorne Russell
| Manager, MSN Bridge Club
| www.msnbridgeclub.com
|
|
| ----- Original Message ----- 
| From: DAVID D VERNESS
| To: manager@msnbridgeclub.com
| Sent: Wednesday, September 15, 2004 3:07 AM
| Subject: Bridge Club
|
|
| Here is what it says when I try to use zone.com:
|
| Zone Setup Error        X
| Failed to download
| http:fdl.msn/zone/datafiles/cardboard.za_.
|
| What should I so?
|
| dj_verness@msn.com
| .
|
|

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