Re: Hey Mr. Vidoca!!!

From: Microsoft Video Driver OCA Triage (vidoca_at_microsoft.com)
Date: 04/03/04 

Date: Fri, 2 Apr 2004 19:12:08 -0800

Mike,
    Minidumps will hopefully give us enough information to root cause the
problem. The Stop Code and file name are just part of the debug information
contained in a minidump. With the minidump we can usually pinpoint the
cause of the crash. Bad hardware, and not so well written programs make
this hard at times. VIDOCA looks for those post which might be video
related, and even if they are not we still try to help as best as our
resources allow.

    Your break for example is probably caused by a USB device/driver. Some
of these crash were fixed by XPSP1, some may require an update from your
motherboard chipset manufacture, yet others Microsoft may be investigating
or passing on the information to the 3rd Party owner to investigate. By
looking at your minidumps I would 'hopefully' be able to confirm it is a USB
break and if there is a fix, or possible fix available, and would point you
to the download site. 

-- 
Thanks,
Lance Naugle
Microsoft Video Driver OCA Triage
vidoca@microsoft.com
* This posting is provided "AS IS" with no warranties, and confers no
rights.
"mickeyb" <anonymous@discussions.microsoft.com> wrote in message
news:1778301c41862$f8376ca0$a101280a@phx.gbl...
> Yo!! I notice in your posts you ask people to send you
> their minidump files.. How about telling us all what
> you're looking at/for in these files? For example, my
> conflict: desert storm II game (80% of the time) likes
> the STOP 0xD1 error and the file name associated with it
> is usbhoci.sys  So if I look at the minidump file, what
> should I be looking for?
>
>  thanks,  mike san diego

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