Re: About KB931764 not installing

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



Guys, is this because of an unfinished update in MS Office? There's a
hotfix for the memory leak (related to SVCHOST running the CPU to 100%
during the update and then generating a memory error "accessed memory
0x0??????? at 0x000000000" etc...) located on the MS site here:

http://www.microsoft.com/downloads/details.aspx?familyid=7A81B0CD-A0B9-497E-8A89-404327772E5A&displaylang=en

I hope that helps. I've had to walk several people through this who
attempted to update MS Office 2003 in the past few days.

~ Jodie

On Mar 18, 8:26 am, Pete Goss <Pete G...@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:
I am experiencing the same problem and agree a fix is needed quickly. After
the failed installation my CPU usage is at 100%. I have to manually shutdown
the process for scvhost.exe before I can continue working.



"Joe" wrote:
Ok this was just recently released and it seems a couple of us are having
trouble installing. I wish I could tell you I found a way but I have not. I
have tried Office site try to install, tried the Microsoft site as well, heck
I even tried the manual install. We need a fix, if anyone can help please we
need it.- Hide quoted text -

- Show quoted text -


.



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