Re: XPE is frozen after leaving XPE without any user-input for a long



Hi David. This does sound like a power-management issue, but it may not
necessarily be due to a Windows component. Check the CMOS settings in your
product and see if any form of hardware power-management is enabled. Some
systems will use the hardware power-management settings in the absence of
any software to control those settings (such as the Windows PM API). If the
BIOS is set to handle power management, try disabling any applicable
settings and see if that helps.

--
Matt Kellner (mattkell@xxxxxxxxxxxxxxxxxxxx)
STE, Windows Embedded Group

This posting is provided "AS IS" with no warranties, and confers no rights.
===============================

"David Gu" <leadus@xxxxxxxxx> wrote in message
news:0930E330-5C42-4437-82D9-F04F1FC21656@xxxxxxxxxxxxxxxx
> Here is so urgent and strange problem
>
> We make XPE image for our DVR product, and the customer might use our
> product(DVR based on XPE) with no user-input(from keyboard or mouse) for a
> long time.
>
> By the way, some of our customer report the system(XPE) frozen after
> leaving
> it(XPE) without any user-input for a long time.
>
> The symptom is stopping the system-working. (actually recording in this
> case)
> And then, if user make a input by keyboard or mouse, the system works
> properly again. (resume recording)
>
> Absolutely, there is no screen saver or power management setting.
>
> Anyone have an idear about this symptom?
> Help me, please.
>
> --
> David Gu
> IDIS Corp., Ltd.


.



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