Re: EZ-Antiviurs v7 and WinXP startup problems

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Date: Mon, 29 Nov 2004 12:49:55 -0800

Check the Zone Labs website. They have extensive step by step instructions
for completely removing Zone Alarm.

-- 
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/
"Bruce Lawrence" <blawrence@shaw.ca> wrote in message 
news:Oa5yHnW1EHA.3452@TK2MSFTNGP14.phx.gbl...
>I am having same problem, i think.
> I amhaving firewall problems. I am running EZ Antivirus and previously had 
> Zone Alarm installed. They were conflicting so I got rid of ZA {I thought}
> That was a month ago. Now my machine cant remember logon passwords or 
> email errors coming up. I checked and in C:\WINDOWS\system32\ZoneLabs has 
> a folder with subfiles in it.
> I cant delete the folder or any of the subfiles either.
> Any Ideas
>
> "Michael Solomon (MS-MVP)" <user@#notme.com> wrote in message 
> news:ur8EAhm0EHA.1292@TK2MSFTNGP10.phx.gbl...
>> Maybe the antivirus is just a symptom and not the cause.  While your 
>> system seemed to hang after the new installation, maybe there's a 
>> conflict with some other application or something else running on your 
>> system.  You might want to check the event viewer to see if there are any 
>> errors corresponding to when this occurs.  If you see any, double click 
>> the error, the information within may give a clue as to the source of the 
>> problem; Control Panel\Administrative Tools\Event Viewer, check all three 
>> sessions.
>>
>> Also, the default install of EZ Trust, sets the application to check for 
>> virus updates when the system boots.  You might want to check its options 
>> or preferences to set the application to check for updates at a later 
>> time as sometimes as the system is booting, it might not be ready for 
>> such activity.
>>
>> Also, if possible, you might want to run a virus scan, if you can't use 
>> EZ Trust, you can do it online.  Go to the following link and click "Scan 
>> My PC:"
>> http://housecall.trendmicro.com/
>>
>> Also, check for any malware on your system, download, install and run Ad 
>> Aware:
>> www.lavasoftusa.com
>>
>>
>> -- 
>> Michael Solomon MS-MVP
>> Windows Shell/User
>> Backup is a PC User's Best Friend
>> DTS-L.Org: http://www.dts-l.org/
>>
>> "Michael Wright" <mjsjwright@yahoo.com> wrote in message 
>> news:uEANgKm0EHA.3972@TK2MSFTNGP12.phx.gbl...
>>> Fred,
>>>
>>> Thank you for your comments.
>>>
>>> I do not run ZoneAlarm nor any other firewall except for the one 
>>> built-in to
>>> WinXP-SP2.  This problem showed up prior to SP2.
>>>
>>> I have done a clean install of XP, downloaded the latest driver package 
>>> from
>>> nVidia for my motherboard and all integrated devices...
>>>
>>> Installed the latest version of this program for CA...
>>>
>>> And it still hung up two days ago during startup.  After cleaning it off 
>>> (in
>>> the Safe Mode) the computer has booted fine ever since.
>>>
>>> I don't understand...something is different in the new version.  I can 
>>> run
>>> the older 6.x version w/o problems.
>>>
>>> I'm glad for everyone that is able to use this w/o problems...
>>>
>>> Michael
>>> "Fred S" <"Fred S"@anonymous.com> wrote in message
>>> news:uHCMdCm0EHA.1652@TK2MSFTNGP11.phx.gbl...
>>>> Michael,
>>>>
>>>> I've had it since it came out (and nearly all of the older versions
>>>> going back to InnoculateIT) with no problems at all. It is running fine
>>>> on eight family machines, and quite a few friends machines where I've
>>>> removed Norton. No one is having problems in this group of about 25+
>>> people.
>>>>
>>>> There was a "freeze/lockup" problem that came up on this version as 
>>>> well
>>>> as the one before but I determined it was Zone Alarm's 5.??? versions
>>>> causing that. A few of us had freezes on occasion and delayed startup
>>>> cases and EZAV being reported as in conflict with email scanner.
>>>>
>>>> Based on info/feedback from these fine newsgroup folks, the suggestion
>>>> was that ZA was more of the problem than EZAV. I switched back to Zone
>>>> Alarm v4.5.594.000 and indeed NO PROBLEMS at all. ZA has a newer 
>>>> version
>>>> out now 5.???062 which may have addressed the problems but I am giving
>>>> it a little time to shake out before I have all these folks switch 
>>>> over.
>>>>
>>>> Hope this helps, Fred
>>>>
>>>> Michael Wright wrote:
>>>> > I would like to know how many (if any) other users out there in the
>>> world
>>>> > have had startup problems in WinXP after installing the new version 
>>>> > of
>>>> > EZ-Antivirus (version 7).  I've been a victim of this problem, it has
>>> cost
>>>> > me several hours of time...I've now removed the program and installed
>>> Avast
>>>> > (free version).  I'm disappointed in CA with this product.
>>>> >
>>>> > However, my Dad is using Version 7 and he hasn't had the startup
>>> problem.
>>>> > So, I'm curious now how widespread this problem is.
>>>> >
>>>> > Thanks.
>>>> >
>>>> >
>>>
>>>
>>
>>
>
> 

• Previous message: Shalini: "DRIVER_POWER_STATE_FAILURE in Windows 2000 Problem."
• In reply to: Bruce Lawrence: "Re: EZ-Antiviurs v7 and WinXP startup problems"
• Next in thread: Fred S: "Re: EZ-Antiviurs v7 and WinXP startup problems"
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