error caused by a device driver
From: Robert Sanecki (anonymous_at_discussions.microsoft.com)
Date: 08/29/04
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Date: Sun, 29 Aug 2004 10:27:32 -0700
i'm about 6 months new to the computer world. we have a
dell dimension 2400 with windows xp home edition pre-
installed. since my mcafee security center was about to
expire, i uninstalled it and downloaded norton internet
security 2004 trialware from symantec's site. that's
where the trouble began. trying not to spend money we
don't have & not calling symantec, i must have made some
configuration erroes in my firewall, because we couldn't
get online with our dial-up AOL. anyhow we are getting-
soon, i hope- Verizon DSL. and with it MSN premium that
includes mcafee services. until then i keep getting
messages from microsoft that say "your system has
recovered from a serios error- oh yeah--that's after i
uninstalled NIS2004. type of error: 3001349 error caused
by a device driver--which has to be the NIS trialware.
help! i have a whole list of codes & such, esp. minidump
from C:\WINDOWS\Minidump\Mini 082904-01.dmp and
C:\DOCUME~1\ROBERT`1\LOCALS`1\Temp\WER1.tmp.dir00
\sysdata.xml also this list BCCode 1000008e; BCP1
C0000005; BCP2 F072EEE3; BCP3 F024FAOC; BCP4
00000000; OSVer 5_1_2600; SP 1_0; and Product 768_1.
can anyone help--do i need to contact Dell Technical
Support?--or someone at Microsoft? should we just live
with this for a few days till we get Verizon DSL? or is
this something that needs to be addressed before that &
before i download Service Pack 2 & install it?
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