Re: XP does not accept my scanner please help!
From: Michael Solomon \(MS-MVP Windows Shell/User\) (user_at_#notme.com)
Date: 07/22/04
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Date: Thu, 22 Jul 2004 13:07:26 -0700
Check the Mustek website for updated drivers for the scanner. While the OS
is the same, other devices might be different and as such, may be
conflicting with the old driver for the scanner. If an updated driver
doesn't resolve it, contact Mustek tech support for help with this issue.
-- Michael Solomon MS-MVP Windows Shell/User Backup is a PC User's Best Friend DTS-L.Org: http://www.dts-l.org/ <nicodoll@aol.com> wrote in message news:23dc01c47012$d95539e0$a301280a@phx.gbl... >I have a Mustek 1200 UB Plus scanner > and Windows XP > I am trying to reinstall my scanner to a new computer. It > has worked on the old one with the same Operating System. > When I install the software and plug in the scanner it > installs giving me the message : > Cannot install this hardware- > Problem installing this hardware- USB Device > > This class installer has denied the request to install or > upgrade this device- > It does this now on both computers with Windows XP > USB is in right porthole. > Thank you > Kevin
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