Re: Flatbed scanner not found

From: Michael Solomon \(MS-MVP Windows Shell/User\) (user_at_#notme.com)
Date: 03/09/04 

Date: Tue, 9 Mar 2004 13:12:07 -0800

Answered on the Configuration_manage board. 

-- 
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/
"R Duke" <Dukester@cox.net> wrote in message 
news:9b2e01c4061a$2cf1ffb0$a001280a@phx.gbl...
> Hi All,
> Can anyone help me?
> I had a computer that ran Win 98 and I had a Plustek USB
> flatbed scanner connected. Everything worked well with no
> problems. All the functions executed fine with the
> software and drivers provided by the manufactuer.
> Recently I upgraded my computer with a new Machspeed 8x
> AGP motherboard with NaVidia 400 chipset, new 80 GB hard
> drive, Readeon 9200 128 MB video card, 512 MB DDR-3200
> 400mhz memory, AMD 2500 Athelon 1.84 ghz processor, CD
> burner, and a 420 watt PS and Windows XP. After I had it
> all set up and configured, everything worked beautifully
> except the software for the scanner will not detect it.
> Windows says that the drivers are installed but the
> software cannot find the scanner. I can disconnect the
> power to the scanner and reboot, then plug in the scanner
> and Windows will detect the hardware on the USB port. I
> have taken out the drivers for the USB ports and then
> rebooted. Windows will detect the USB ports, PnP installs
> the drivers and then detects the scanner. I have gone to
> the Plustek website and got new drivers to make sure I had
> the latest issue, but the problem remains.
>
> What am I missing??
>
> Ronn
>

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