Re: Norton 2004 causes BSOD with SP2?
From: Chad Harris (ddram32_nospam_at_yahoo.com)
Date: 08/11/04
- Next message: Bill Jackson: "Re: Automatic updates"
- Previous message: Chris H.: "Re: After SP2 and the LU Patches Norton Products Still Have a Panopoly of Problems"
- In reply to: Homer J. Simpson: "Norton 2004 causes BSOD with SP2?"
- Next in thread: Homer J. Simpson: "Re: Norton 2004 causes BSOD with SP2?"
- Reply: Homer J. Simpson: "Re: Norton 2004 causes BSOD with SP2?"
- Messages sorted by: [ date ] [ thread ]
Date: Wed, 11 Aug 2004 15:01:21 -0400
Homer--
Is *Live Update* working on NAV2004 now? The reason I ask is they released
a patch for Norton AV versions this morning that Live Update should
automatically pick up. Whether or not that patch will correct this if you
get it via Norton Live Update is a great question. It's not available *any
other way* unfortunately, so those with broken Live Update from SP2 can't
get it without uninstalling SP2 and uninstalling and reinstalling NAV, and
hoping the patch will fix Live Update.
Otherwise having Live Update working is not essential for Norton to be
effective. The key is for Auto Update to work. It is the *main man* (or
woman) in that application. It does script blocking and email blocking to
the point that you don't need those duplicative features to even run when
Auto Update works and I know a number of Symantec people who don't even run
script blocking and email blocking because auto update does those
effectively and they want to save resources.
I hate this as a solution in that I'd rather post a fix. The best solution
might be to select another AV vendor until MSFT the newest antivirus vendor
on the block gets out their first product.
But wheyn you installed NAV 2004 with all the latest updates, did you get
this morning's new Update through (unfortunately the only way--see my other
post) Live Update.
One solution might be to uninstall SP2, and uninstall and reinstall NAV 2004
and see if Live Update will get the patch just released--it may and then to
reinstall SP2 RTM--a slight pain but wouldn't take that long. Sometimes
though, even that won't make the two compatible and that's why a lot of
people are going to anything but Norton/Symantec to paraphrase an election
season slogan.
I'm glad of one thing--your BSOD isn't keeping you from getting up to
Windows and you aren't in the situation where F8 to Safe Mode SR, LKG, the
Recovery Console, an upgrade install and a parallel install can't get your
OS back.
Good luck,
Chad Harris
______________________________________________________________
"Homer J. Simpson" <root@127.0.0.1> wrote in message
news:ufavAz8fEHA.4040@TK2MSFTNGP10.phx.gbl...
The bottom line:
Norton Anti-Virus 2004 installed and enabled with all the latest updates.
XP SP2 installed. Clean boot. Right-click on a drive in Explorer, I get a
BSOD.
Same scenario: Reboot. Uninstall or simply disable NAV. Right-click on a
drive in Explorer, no BSOD, everything perfectly fine.
I can reproduce this consistently.
No such problem before installing SP2.
According to LiveUpdate, I already have all the latest components.
Stop error 0x0000007F, parameters are 0x00000008, 0xF771FD70, 0x00000000,
0x00000000
No driver listed.
What next?
Anyone else?
- Next message: Bill Jackson: "Re: Automatic updates"
- Previous message: Chris H.: "Re: After SP2 and the LU Patches Norton Products Still Have a Panopoly of Problems"
- In reply to: Homer J. Simpson: "Norton 2004 causes BSOD with SP2?"
- Next in thread: Homer J. Simpson: "Re: Norton 2004 causes BSOD with SP2?"
- Reply: Homer J. Simpson: "Re: Norton 2004 causes BSOD with SP2?"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
