error message - PLEASE HELP !

From: Lampcord (Lampcord_at_discussions.microsoft.com)
Date: 06/11/04


Date: Fri, 11 Jun 2004 15:48:01 -0700

THANKS IN ADVANCE !

error message :

Windows could not start because the following file is missing or corrupt: windows\system32\config\system

you can attempt to repair this file by starting Windows Setup using the Original Setup CD
Select 'r' at the first screen to start repair

I have purchased a Toshiba Sattelite 1135 laptop with Windows XP Home "imaged"
on the system by Toshiba. I have the 'Windows Authentication" sticker on the bottom of the laptop with the CD Key code. However Toshiba says they cannot send me the Original WIN XP Home CD version.
I have tried to use a different WIN XP CD but it this system does not recognize the CD, then loops back to the error message. I tried "safe mode" and no luck. It seems the system only wants to recognize only the particular Win XP CD on my PC (?) If I buy a new version will I wipe all the huge volume of data on my PC ?

... any suggestions GREATLY APPRECIATED ... Pat Martin



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