Re: Missing Folders in Documents & Settings for New Users

From: Amy (mybuddy1998_at_yahoo.com)
Date: 05/23/04 

Date: 23 May 2004 01:13:05 -0700

Hi Carrie,
Thanks so very much, once again! I sincereley appreciate all of your
help and patience!

I followed your procedure for getting the logon name, Documents &
Settings, and ProfileImagePath, and, so far,everything looks ok.

Again, thanks a million!

Amy

"Carrie Garth" <PostInGroup@invalid.cxg> wrote in message news:<OFkDDu$PEHA.2716@tk2msftngp13.phx.gbl>...
> ||||||||| "Amy" <mybuddy1998@yahoo.com.INVALID>
> ||||||||| wrote in
> ||||||||| news:e5ef8c34.0405171941.4b373219@posting.google.com...
> ||||||||| <SNIP> I renamed the default administrator account
> ||||||||| <SNIP> I opened Windows Explorer and there were
> ||||||||| folders <SNIP> (administrator.computer name)
> ||||||||| <SNIP>
>
> |||||||| "Carrie Garth" <PostInGroup@invalid.cxg>
> |||||||| wrote in message
> |||||||| news:<eTF23kLPEHA.4008@TK2MSFTNGP09.phx.gbl>
> |||||||| <SNIP> http://support.microsoft.com/?scid=283111
> |||||||| <SNIP>http://support.microsoft.com/?scid=324734
> |||||||| <SNIP>
>
> ||||||| "Amy" <mybuddy1998@yahoo.com.INVALID>
> ||||||| wrote in message
> ||||||| news:e5ef8c34.0405181339.67dc72cf@posting.google.com...
> ||||||| <SNIP> Since I moved all my documents etc to user2
> ||||||| <SNIP> before deleting user3 (which, in turn, got rid of
> ||||||| user1) and can access the files in user2, is there any
> ||||||| reason why I should follow the procedure in
> ||||||| KB324734 to restore the user1 profile? <SNIP>
> |||||||
> ||||||| Will following the procedure in KB324734 change the
> ||||||| administrator.computer name in Windows Explorer to
> ||||||| the new name I gave this account? Besides the
> ||||||| discrepancy in the name of the account, is there
> ||||||| anything else "broken" in the account (i.e.pointers etc)?
> ||||||| Am I correct that the info you sent is not going
> ||||||| to permanently fix my problem of new accounts not
> ||||||| appearing in Documents & Settings?
>
> |||||| "Carrie Garth" <PostInGroup@invalid.cxg>
> |||||| wrote in message
> |||||| news:<#3tAF2YPEHA.2132@TK2MSFTNGP11.phx.gbl>
> |||||| <SNIP> The Operating System uses Security Identifier's
> |||||| (SID's) [but] when I face a similar situation as yours I
> |||||| follow the procedure in KB324734 <SNIP> As for your
> |||||| other problem: <SNIP> type the following command
> |||||| and click OK: explorer /e,%userprofile% <SNIP>
>
> ||||| "Amy" <mybuddy1998@yahoo.com.INVALID>
> ||||| wrote in message
> ||||| news:e5ef8c34.0405192312.342383a3@posting.google.com...
> ||||| <SNIP> Your suggested troubleshooting solved the
> ||||| problem <SNIP> I logged into the new account and
> ||||| logged out. I checked D & S in all the other logins, and
> ||||| the new login was there. <SNIP>
> |||||
> ||||| Now, regarding the first issue, I've been review
> ||||| KB324734, and I'm a bit unclear as to which profile I'm
> ||||| restoring. <SNIP> my situation is that I have the
> ||||| Administrator.ComputerName account and the renamed
> ||||| default Admin account. I'm not sure if the
> ||||| Administrator.ComputerName is really the same account
> ||||| as the renamed default admin account. I looked at the
> ||||| values for the
> ||||| HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft
> ||||| \Windows NT\CurrentVersion\ProfileList, and the
> ||||| account listed there is the Administrator.ComputerName
> ||||| account. The renamed default admin account isn't listed.
> ||||| So, does KB324734 apply to this situation? If so, is the
> ||||| end result going to be my renamed account appearing
> ||||| D & S? Since the renamed default admin account is not
> ||||| in the HKEY ....\Profilelist, How can I get the
> ||||| ProfileImagePath value which I need in steps 6 & 7 of
> ||||| the"To Edit the User Profile Key" section?
>
> |||| "Carrie Garth" <PostInGroup@invalid.cxg>
> |||| wrote in message
> |||| news:%231CLmDlPEHA.2876@TK2MSFTNGP09.phx.gbl..
> |||| Sent: Wednesday, May 19, 2004 5:36 AM
> |||| Yes, you can use the information in KB324734 to correct
> |||| the discrepancy in Logon User Name (user account
> |||| name), Documents and Settings folder name, and
> |||| ProfileImagePath value. To do that:
> ||||
> |||| - Log on to the computer using an account with
> |||| Administrative privileges, but not the "renamed default
> |||| Admin account".
> ||||
> |||| - If you follow a backup program that backs up your
> |||| Documents and Settings folder update your backup. If
> |||| you do not follow a backup program, for backup
> |||| purposes create a backup of C:\Documents and Settings
> |||| folder. For more information see the following Microsoft
> |||| Knowledge Base article:
> |||| KB308422 - HOW TO: Use Backup to Back Up Files
> |||| and Folders on Your Computer in Windows XP
> http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;308422
> ||||
> |||| - If necessary configure your computer "To display
> |||| hidden files and folders" as explained in the Windows
> |||| XP Professional Help and Support Center Suggested Topic
> |||| by that title.
> ||||
> |||| - Decide which of the two Documents and Settings
> |||| profile folder you want to use for the "renamed default
> |||| Admin account". As it stands right now when you log
> |||| onto the "renamed default Admin account" you are using
> |||| the profile folder named: C:\Documents and
> |||| Settings\Administrator.ComputerName
> ||||
> |||| - If the file system of the partition that stores the
> |||| Documents and Setting folders is formatted NTFS, check
> |||| to make certain that "Administrator", "Administrators",
> |||| and "SYSTEM", have Full Control permissions for the
> |||| profile folder you have chosen to use. For more
> |||| information see KB324734 section titled: " To Grant Full
> |||| Control Permission for the User Profile Folder". By
> |||| default the partition that stores the Documents and
> |||| Setting folders is C:\ And to find out if the file system
> |||| is NTFS you can open Windows Explorer, right-click the
> |||| drive letter that stores the Documents and Setting folder,
> |||| choose Properties and read the "File system" line.
> ||||
> |||| If the file system is NTFS and you do not have a Security
> |||| tab see the following Microsoft Knowledge Base Article:
> ||||
> |||| KB308418 - HOW TO: Set, View, Change, or Remove
> |||| File and Folder Permissions in Windows XP
> http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;308418
> ||||
> |||| - For which ever profile folder you decide to use make
> |||| certain you copy any personal files you saved in the other
> |||| profile folder(s) to this/these profile folder(s). For more
> |||| information see KB324734 section titled: "Copy
> |||| Documents from the Current Profile Folder to the
> |||| Appropriate User Profile Folder" - Right-click the
> |||| C:\Documents and Settings\<user name> folder that you
> |||| have decided to use, choose Rename, and rename the
> |||| <user name> part of the path to whatever name you used
> |||| when you "renamed default Admin account".
> ||||
> |||| - For backup purposes, before you edit the
> |||| ProfileImagePath value as described in the next step
> |||| export the following registry key:
> ||||
> |||| KEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
> |||| Windows NT\CurrentVersion\ProfileList
>
> |||| For more information see the following Microsoft
> |||| Knowledge Base article section titled: "Export Registry
> |||| Keys"
> ||||
> |||| KB322756 - HOW TO: Back Up, Edit, and Restore the
> |||| Registry in Windows XP and Windows Server
> http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;322756
> ||||
> |||| - Edit the ProfileImagePath value in the registry to reflect
> |||| the correct C:\Documents and Settings\<user name> path
> |||| to that "renamed default Admin account". For more
> |||| information see KB324734 section titled: "To Edit the
> |||| User Profile Registry Key".
> ||||
> |||| - Log in as using the "renamed default Admin account"
> |||| and verify that the correct user profile folder is being
> |||| used by clicking Start, clicking Run, typing the following
> |||| command, clicking OK, and verifying that the
> |||| HOMEPATH= line is correct.
> ||||
> |||| cmd /k set homepath
> ||||
> |||| - Click Start, click Run, type the following command and
> |||| click OK: explorer /e,%userprofile%
> |||| Then use Windows Explorer to browse though your
> |||| Personal folders (such as My Documents) to make
> |||| certain all your personal files are where they are
> |||| supposed to be. If you use any software the reads
> |||| personal files, for example email software like Outlook
> |||| Express that reads *.dbx files, open that software and
> |||| browse through the folders to make certain your files
> |||| (emails, etc.) are there. If you find that you are missing
> |||| files copy them from the unused C:\Documents and
> |||| Settings\<user name> folder. - For temporary backup
> |||| purposes right-click the unused C:\Documents and
> |||| Settings\<user name> folder and choose to rename it.
> ||||
> |||| - Then, after you have used the "renamed default Admin
> |||| account" for a while, and you are certain that everything
> |||| is working as it should be, and you are certain that you
> |||| did indeed move all your personal files from the old
> |||| unused profile folders to the "renamed default Admin
> |||| account" profile folders, delete your backups.
>
> ||| "Amy" <mybuddy1998@yahoo.com..INVALID>
> ||| wrote in message
> ||| news:e5ef8c34.0405192334.e07c538@posting.google.com.
> ||| I forgot to ask one question in the email I just posted.
> ||| Does it seem correct to you that I had to log into the
> ||| account after it was created before I couls see its folder in
> ||| Windows Explorer - Documents & Settings, or do you
> ||| think that the fact the folder appeared after I logged into
> ||| it was just coincidence and the problem still exists?
>
> || "Carrie Garth" <PostInGroup@invalid.cxg>
> || wrote in message
> || news:OXg$4HrPEHA.252@TK2MSFTNGP10.phx.gbl...
> || As KB324734 says, "when you first log on ... Windows
> || creates a user profile folder in the
> || %SystemDrive%\Documents and Settings folder." So,
> || yes, the behavior you are seeing is by design ("correct"
> || and not a problem).
>
> | "Amy" <mybuddy1998@yahoo.com.INVALID>
> | wrote in message
> | news:e5ef8c34.0405202330.689f371c@posting.google.com...
> | Thanks a million for the confirmation and the detailed
> | instructions for restoring a profile. I read the info and tried
> | to figure out which login I was going to keep. Given what
> | you mentioned earlier about how XP handles name
> | changes and the latest info you sent, I reviewed my logins
> | and realized that I was mistaken about what's going on
> | with the accounts on my computer because the account
> | names are very similar. Here's what I think is going on
> | based on how I created the accounts and the info you sent
> |
> | 1. When I got my computer I renamed the default
> | administrator account in Control Panel - Admin Tools -
> | Computer Management - System tools - Local Users and
> | Groups instead of in Local Security Policy- Security
> | options which I recently read is where you are supposed to
> | change the name of the default admin account.
> |
> | 2. Next, I created another local admin account in Control
> | Panel - User Accounts and a couple of limited accounts.
> |
> | 3. For security reasons, I then created a bogus
> | administrator account to appear to be the default admin
> | account as a guest account. I named the bogus admin
> | account "Administrator"
> |
> | Because I didn't change the name of default account in the
> | right place, the system kept the default administrator
> | account name "Administrator" in Windows Explorer.
> | Since "Administrator" was already used when I created
> | the bogus admin acount. So XP created the
> | Administrator.Amy account. The end result of all this is
> | that in Windows Explorer, I see a folder named
> | "Administrator" and a folder named "Administrator.Amy".
> | The folder labeled "Administrator" is really the default
> | account, and the folder labeled "Administrator.Amy" is
> | the bogus account.
> |
> | The confusing part is that because the bogus account is
> | named "Administrator", it looks like it is associated with
> | the "Administrator" folder when it really isn't. It's
> | associated with the "Administrator.Amy" account. In other
> | parts of the system such as in Computer Management -
> | Local Users & Groups and the list of user profiles in My
> | computer - Properties - Advanced - User profile - Settings.
> |
> | However, the registry key
> | HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
> | Windows NT\CurrentVersion\ProfileList lists
> | Administrator and Administrator.Amy
> |
> | and the registry key
> | HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
> | Windows\Explorer\ CurrentVersion\DocFolderPath shows
> | "default" and Administrative.Amy.
> |
> | Again, the Administrator account is the default account (even
> | though I renamed it) and the Administrator.Amy is the bogus
> | account (even though I named the bogus account Administrator.
> |
> | Basically, what I want is to have the folder for the default
> | account in Windows Explorer display the name I gave the
> | default admin account instead of "Administrator" and
> | have the folder for the bogus admin account be identified
> | as "Administrator" instead of "Administrator.Amy".
> |
> | If I right click on the folders for these 2 accounts, thre is a
> | rename option. Can I simply use that option to rename the
> | folders or should I use the procedure in KB324734 to
> | restore the profiles? If you think I should restore the files
> | and not rename the folders, how is KB324734 modified to
> | deal with 3 accounts?
> |
> | Does all the above make sense and is my undertanding of
> | how the accounts were named correct? If not, where am I
> | mistaken? Thanks a million for all of your help, patience,
> | etc!
>
> Yes, the above makes sense to me. To clarify and answer some
> questions:
>
> You wrote:
> "I renamed the default administrator account in Control Panel -
> Admin Tools - Computer Management - System tools - Local Users
> and Groups instead of in Local Security Policy- Security options"
>
> It does not matter in which area you change the name since the
> change is propagated either way.
>
> You wrote:
> "Because I didn't change the name of default account in the right
> place, the system kept the default administrator account name
> "Administrator" in Windows Explorer."
>
> Once again refer to KB283111. I does not matter whether you
> "Change the name" using Control Panel | User Accounts. Or
> "Rename a User Account" using the Local Users and Groups node of
> a MMC console. Or "Rename administrator account" using the Local
> Security Settings MMC. Or change the "User name" using the User
> Accounts dialog box that appears in Windows XP Professional when
> you click Start, click Run, type the following command and click
> OK: control userpasswords2. The system will never automatically
> change the name of the folder that appears in Windows Explorer
> under the Documents and Settings folder for the user. This
> behavior is by design.
>
> You wrote:
> "and the registry key
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
> Windows\Explorer\ CurrentVersion\DocFolderPath shows
> "default" and Administrative.Amy"
>
> The DocFolderPath value is the path to the "My Documents" folder
> for the profile. To restore the default value:
>
> - Correct all of the Logon User Name (user account name),
> Documents and Settings folder name, and ProfileImagePath value
> discrepancies.
>
> - For each corrected profile log on to the computer
>
> - Add the icon for My Documents to the desktop by right-clicking
> the desktop, selecting Properties, on the Desktop tab click
> Customize Desktop, click to select Desktop Icons: My Documents,
> click the OK button, click the Apply button, then click the OK
> button to close the Display Properties dialog box.
>
> - Right-click the Desktop icon for My Documents, select
> Properties, click the "Restore Default" button, click the Apply
> button, click the Yes button if/when prompted to Move Documents
> (this will not delete any documents from either location, and if
> there are files stored in both locations with the same names this
> will make a "Copy of..." the duplicate file for you), and after
> Moving... is finished click the OK button to close the My
> Documents Properties dialog box.
>
> You wrote:
> "Can I simply use that option to rename the folders or should I
> use the procedure in KB324734 to restore the profiles?"
>
> No, simply renaming the folder without correcting the
> ProfileImagePath value is not going to correct the discrepancies.
>
> I feel like these newsgroup messages and the Microsoft Knowledge
> Base Articles include all the detailed information you need to
> safely correct the discrepancy in Logon User Name (user account
> name), Documents and Settings folder name, ProfileImagePath
> value, and DocFolderPath value. Furthermore, I cannot think of
> any other details add. However, if you feel hesitant and/or are
> still unclear about how to correct the discrepancies I
> suggest that you refrain making any changes and ask a friend who
> is knowledgeable on the subject to correct them for you. Good
> luck!