Re: Missing Folders in Documents & Settings for New Users

From: Carrie Garth (PostInGroup_at_invalid.cxg)
Date: 05/20/04 

Date: Thu, 20 May 2004 04:54:38 -0500

||||| "Amy" <mybuddy1998@yahoo.com.INVALID> wrote in
||||| news:e5ef8c34.0405171941.4b373219@posting.google.com...
||||| <SNIP> I renamed the default administrator account <SNIP> I
||||| opened Windows Explorer and there were folders <SNIP>
||||| (administrator.computer name) <SNIP>

|||| "Carrie Garth" <PostInGroup@invalid.cxg> wrote in message
|||| news:<eTF23kLPEHA.4008@TK2MSFTNGP09.phx.gbl>...
|||| <SNIP> http://support.microsoft.com/?scid=283111
|||| <SNIP> http://support.microsoft.com/?scid=324734

||| "Amy" <mybuddy1998@yahoo.com> wrote in message
||| news:e5ef8c34.0405181339.67dc72cf@posting.google.com...
||| <SNIP> Since I moved all my documents etc to user2 <SNIP>
||| before deleting user3 (which, in turn, got rid of user1) and
||| can access the files in user2, is there any reason why I
||| should follow the procedure in KB324734 to restore the
||| user1 profile?
|||
||| <SNIP> Will following the procedure in KB324734 change the
||| administrator.computer name in Windows Explorer to the new
||| name I gave this account? Besides the discrepancy in the name
||| of the account, is there anything else "broken" in the
||| account (i.e. pointers etc)?
|||
||| Am I correct that the info you sent is not going to
||| permanently fix my problem of new accounts not appearing
||| in Documents & Settings?

|| "Carrie Garth" <PostInGroup@invalid.cxg> wrote in message
|| news:<#3tAF2YPEHA.2132@TK2MSFTNGP11.phx.gbl>...
|| <SNIP> The Operating System uses Security Identifier's
|| (SID's) [but] when I face a similar situation as yours I
|| follow the procedure in KB324734 <SNIP>
||
|| As for your other problem: <SNIP> type the following command
|| and click OK: explorer /e,%userprofile% <SNIP>

| "Amy" <mybuddy1998@yahoo.com> wrote in message
| news:e5ef8c34.0405192312.342383a3@posting.google.com...
| <SNIP> Your suggested troubleshooting solved the problem
| <SNIP> I logged into the new account and logged out. I checked
| D & S in all the other logins, and the new login was there.
| <SNIP>
|
| Now, regarding the first issue, I've been review KB324734, and
| I'm a bit unclear as to which profile I'm restoring. <SNIP> my
| situation is that I have the Administrator.ComputerName account
| and the renamed default Admin account. I'm not sure if the
| Administrator.ComputerName is really the same account as
| the renamed default admin account. I looked at the values for
| the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
| NT\CurrentVersion\ProfileList, and the account listed there is
| the Administrator.ComputerName account. The renamed default
| admin account isn't listed. So, does KB324734 apply to this
| situation? If so, is the end result going to be my renamed
| account appearing in D & S? Since the renamed default admin
| account is not in the HKEY ....\Profilelist, How can I get the
| ProfileImagePath value which I need in steps 6 & 7 of the
| "To Edit the User Profile Key" section?

Yes, you can use the information in KB324734 to correct the
discrepancy in Logon User Name (user account name), Documents and
Settings folder name, and ProfileImagePath value. To do that:

- Log on to the computer using an account with Administrative
privileges, but not the "renamed default Admin account".

- If you follow a backup program that backs up your Documents and
Settings folder update your backup. If you do not follow a
backup program, for backup purposes create a backup of
C:\Documents and Settings folder. For more information see the
following Microsoft Knowledge Base article:

KB308422 - HOW TO: Use Backup to Back Up Files and Folders on
Your Computer in Windows XP
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;308422

- If necessary configure your computer "To display hidden files
and folders" as explained in the Windows XP Professional Help and
Support Center Suggested Topic by that title.

- Decide which of the two Documents and Settings profile folder
you want to use for the "renamed default Admin account". As it
stands right now when you log on to the "renamed default Admin
account" you are using the profile folder named:
C:\Documents and Settings\Administrator.ComputerName

- If the file system of the partition that stores the Documents
and Setting folders is formatted NTFS, check to make certain that
"Administrator", "Administrators", and "SYSTEM", have Full
Control permissions for the profile folder you have chosen to
use. For more information see KB324734 section titled: " To
Grant Full Control Permission for the User Profile Folder".

By default the partition that stores the Documents and Setting
folders is C:\ And to find out if the file system is NTFS you
can open Windows Explorer, right-click the drive letter that
stores the Documents and Setting folder, choose Properties and
read the "File system" line.

If the file system is NTFS and you do not have a Security tab see
the following Microsoft Knowledge Base Article:

KB308418 - HOW TO: Set, View, Change, or Remove File and Folder
Permissions in Windows XP
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;308418

- For which ever profile folder you decide to use make certain
you copy any personal files you saved in the other profile
folder(s) to this/these profile folder(s). For more information
see KB324734 section titled: "Copy Documents from the Current
Profile Folder to the Appropriate User Profile Folder"

- Right-click the C:\Documents and Settings\<user name> folder
that you have decided to use, choose Rename, and rename the <user
name> part of the path to whatever name you used when you
"renamed default Admin account".

- For backup purposes, before you edit the ProfileImagePath value
as described in the next step export the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\ProfileList

For more information see the following Microsoft Knowledge Base
article section titled: "Export Registry Keys"

KB322756 - HOW TO: Back Up, Edit, and Restore the Registry in
Windows XP and Windows Server
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;322756

- Edit the ProfileImagePath value in the registry to reflect the
correct C:\Documents and Settings\<user name> path to that
"renamed default Admin account". For more information see
KB324734 section titled: "To Edit the User Profile Registry Key".

- Log in as using the "renamed default Admin account" and verify
that the correct user profile folder is being used by clicking
Start, clicking Run, typing the following command, clicking OK,
and verifying that the HOMEPATH= line is correct.

cmd /k set homepath

- Click Start, click Run, type the following command and
click OK: explorer /e,%userprofile%

Then use Windows Explorer to browse though your personal folders
(such as My Documents) to make certain all your personal files
are where they are supposed to be. If you use any software the
reads personal files, for example email software like Outlook
Express that reads *.dbx files, open that software and browse
through the folders to make certain your files (emails, etc.) are
there. If you find that you are missing files copy them from the
unused C:\Documents and Settings\<user name> folder.

- For temporary backup purposes right-click the unused
C:\Documents and Settings\<user name> folder and choose to rename
it.

- Then, after you have used the "renamed default Admin account"
for a while, and you are certain that everything is working as it
should be, and you are certain that you did indeed move all your
personal files from the old unused profile folders to the
"renamed default Admin account" profile folders, delete your
backups.

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