Shut down problem

From: BH (anonymous_at_discussions.microsoft.com)
Date: 03/11/04 

Date: Thu, 11 Mar 2004 15:36:01 -0800

When I try to turn off my computer it gets to the logging
off screen and then seems to freeze. The only way I can
continue is to switch it off with the power button, which
presumably means that Windows is not shutting down
properly. Is there anything I can do to solve this
problem?

BH