Re: MMC Snap-in Missing

Tech-Archive recommends: Speed Up your PC by fixing your registry

David,

Who knows if I am the right person?

What exactly happens when you try to add Fax Services?

I do not even have a C:\Windows\I386 folder, mentioned in KB884018. Do you
have one?

Some PC manufacturers install an I386 folder instead of providing an XP CD.

The I386 folder on the XP CD has almost all of the necessary files to
install XP.

How To Add or Remove a Windows Component in Windows XP
http://support.microsoft.com/kb/307894

You cannot add a Windows component in Windows XP
http://support.microsoft.com/kb/884018

If you really have the problem described in KB884018...
This problem occurs because the security database is corrupted.
To resolve this issue, contact Microsoft Product Support Services
to obtain a hotfix package. There will be no charge if you specifically
mention KB884018.

I just tried to add Fax Services in Add or Remove Programs\Add/Remove
Windows Components.

The Windows Components Wizard started and a Files Needed dialog popped up.

[[The file 'fxsapi.dll' on windows XP Professional Service Pack 1 CD is
needed.

Type the path where the file is located and then click OK.]]

The Copy files from: defaulted to C:\i386. I do not have that folder. That
is the folder mentioned above when cheap PC manufacturers do not provide a
CD.

I know that there is a copy of fxsapi.dll in the
C:\WINDOWS\system32\dllcache folder, so I hit the Browse button and browsed
to C:\WINDOWS\system32\dllcache. I then clicked on OK. Since I don't want
Fax Services, I clicked on Cancel. And deleted the fxsapi.dll that got
added in my C:\WINDOWS\system32 folder.

I could just as well have browsed to E:\I386\FXSAPI.DL_, my XP CD.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:88D90B99-529B-41AA-9230-BF3D60B887D1@xxxxxxxxxxxxx,
wings <wings@xxxxxxxxxxxxxxxxxxxxxxxxx> hunted and pecked:
Wes,

Thanks again. I ran the esentutl command and got the following:

************
Microsoft(R) Windows(TM) Database Utilities
Version 5.1
Copyright (C) Microsoft Corporation. All Rights Reserved.

Initiating INTEGRITY mode...
Database: c:\windows\security\database\secedit.sdb
Temp. Database: TEMPINTEG4988.EDB

Checking database integrity.

The database is not up-to-date. This operation may find that
this database is corrupt because data from the log files has
yet to be placed in the database.

To ensure the database is up-to-date please use the 'Recovery' operation.


Scanning Status (% complete)

0 10 20 30 40 50 60 70 80 90 100
|----|----|----|----|----|----|----|----|----|----|
...................................................


Integrity check successful.

Operation completed successfully in 1.703 seconds.
********************

So, not quite the expected response, but it does seem to show that the
security database is OK.

I am now completely at a loss as to why I cannot install fax services -
are you the right person to help with this or should I post EXACTLY what
happened in another area?

Thanks again for the help so far,

David

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