Re: USB MASS STORAGE DEVICE

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

I share in your pain. I have successfully installed many usb mass storage
devices on my laptop, all with the built-in XP drivers. Now, I cannot
install any new usb mass storage devices but I can still use all of the ones
I have installed previously. The installation proceeds through all the steps
but fails in the end with a message saying that the data is invalid. Not
sure what triggered my computer to not install any new devices but here are
some of the things I have tried, to no avail I might add:

1. Selecting devices manually from the "list" in the installation wizard.
2. Using another driver from an installed and working USB device. (System
just ignores the fact that I was trying to using another driver and proceeds
to use what it sees fit)
3. Using SFC.exe to check the validity and versions of my dll files.
4. Calling manufacturers of the devices I wish to install and of course the
have no idea because it should "just work."


It looks like this might be becoming an epidemic amongst windows users.
Hopefully there will be a resolution to it soon.

Jason


"Shenan Stanley" wrote:

Seanieo wrote:
Can anyone - honestly - say they can help me with this problem.

I am trying to install a USB-IDE enclosure on my Win XP Home SP2
PC. It recognizes USB-IDE Device, then install USB Mass Storage
Device, then CRASHES with a driver installation error. I have
removed all USB Hubs and Controllers as suggested - no luck, I have
read about using pre XP2 version of USBSTOR.SYS and VOLSNAP.SYS but
can not get them to try them.

Is Microsoft aware of a problem with the OS that is causing this to
fail with either a HDD using USB2 - IDE or even an external CD/DVD
enclosure using USB - same error.

If any moderator at Microsoft can say it won't work i will stop
wasting my time (6 hours to date).

What happened to the good old days of manual driver installation?
can this be done?

I only want an honest answer as it is very infuriating.

Also has any one come across this problem when using P&P OS and
ACPI? if so then perhaps that to needs investigating

I have several older and newer external storage devices I use on several
dozen machines at any given time (Windows XP SP2 machines and a few Windows
2003..) Those drives are USB/Firewire devices and range in ages from less
than 6 months to more than 4 years.

None of them require drivers in Windows XP. I have not had any problem
getting them to work (other than hardware issues) in Windows XP. I will say
the older ones have an issue on occassion starting up.. But unhooking the
USB cable and reconnecting them to any of the machines (some who have not
been reinstalled since RTM XP was installed on them and all the upgrades
in-between) usually fixes that. Firewire or USB seems pretty stable once
the drive whirs up and is recognized.

My suggestion(s)..

1) Download and update your motherboard System BIOS. Do this per the
manufacturer's instructions and do it carefully.
2) Download and install your latest chipset (motherboard) drivers and/or the
latest drivers for the external USB card you may have.
3) If neither of those fixes your issue - go and purchase some cheapo
($30-$60) USB/Firewire combo PCI card and install it in your system.. See if
that fixes it. All this could be bum hardware.

I doubt your PnP or Power Settings have anything to do with this..
You mention "Dell" later in the thread..

What make/model do you have and have you gone through their online support
(drivers) and updated all of them?
I would do all of them since it is a Dell.. Be careful doing the BIOS (if
you are prone to losing power, don't even start it at that location)
update - but otherwise - the drivers directly from Dell are okay.. If you
have an Nvidia or ATI video card - those are the only ones I would leave
out - get those from the manufacturer.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html



.

Relevant Pages

  • Re: Cant find proper XP drivers
    ... I really *do* have a problem installing drivers. ... > little experience with Windows, and I'm used to Linux, which supports ... > The first time, the shop didn't even bother to install Firefox, so the ... > yadda yadda probably some data loss yadda yadda tell M$ about this ...
    (alt.os.windows-xp)
  • Re: P4C800-DELUXE XP Install Problems --- Hanging
    ... Windows Install Guide by Mr Steveo from ABX Zone Website. ... Additionally, if you have a Springdale or Canterwood chipset motherboard, ... Install chipset INFs before any video or sound drivers. ...
    (alt.comp.periphs.mainboard.asus)
  • Re: old xp home computers
    ... > clean install ....i hope. ... utilities on the Internet for the type of BIOS you have. ... You also have hardware on your machine that requires drivers to interface ...
    (microsoft.public.windowsxp.security_admin)
  • Re: Format Fdsik XP
    ... you can install it first thing. ... patch/install the drivers you prepared with earlier. ... network drivers and finally your video card drivers. ... of the hardware drivers from here - always go to the actual manufacturers ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Problems using command format c:
    ... you can install it first thing. ... patch/install the drivers you prepared with earlier. ... network drivers and finally your video card drivers. ... of the hardware drivers from here - always go to the actual manufacturers ...
    (microsoft.public.windowsxp.help_and_support)