Re: I'm in "DAO Hell" -- Please Help

• From: Sharon F <sharonfDEL@xxxxxxxxxxx>
• Date: Tue, 31 Jan 2006 17:35:28 -0600

On Tue, 31 Jan 2006 05:40:27 -0800, Vynce wrote:

> I recently installed an ATI All-In-Wonder Pro 9800 Video Card which I believe 
> installed something called "DAO".  A failed driver update corrupted the DAO 
> (Data Access Objects?) so that it cannot be uninstalled from Add/Remove 
> Programs.  This led to a secondary problem in Roxio Easy Media Creator 8 so 
> that I can no longer burn CD/DVD discs.  It appears "DAO" also stands for 
> "Disc at Once" which is the method I use to burn discs (?!).  Anyway, any 
> attempt to use Roxio causes the Windows Installer to launch and complain that 
> it cannot locate the DAO.msi file from its previous locale.  The Installer 
> will NOT stop until Task Manger is used to "End Task".
> 
> So menacing did all this become, I removed the All-in-Wonder card and traded 
> it away.  I also had to physically remove my DVD burner and install it into 
> my secondary PC so that I could resume CD/DVD writing, replacing it with a 
> CDRW.
> 
> Nonetheless, I still cannot burn a simple CD or anything else on my primary 
> PC due to the corrupt installation of "DAO".
> 
> Can someone PLEASE tell me how on earth one removes, reinstalls, or whatever 
> must be done to return my system to quiescense before I go madd! 
> 
> Thanking any kind soul in advance.
> 
> V

While the DAO code is Microsoft's it is distributed by ATI as a part of
their driver software/package. It can be safely removed. In fact, the steps
in the new ATI driver instructions say to remove it before installing the
newer ATI driver packages. Since you're stuck uninstalling it... 

I would recommend contacting ATI for assistance. I see a cleaner type of
program in their "utility" section of Drivers and Downloads that says it
will remove *all* ATI software. However, I don't know if that includes
removing the DAO module or not.  

It's possible that your Roxio problem is related but my gut feeling is that
it is a separate issue. "DAO" as ATI uses it, isn't even remotely related
to "Disk At Once."  I don't use Roxio products so have no suggestions
there. 

-- 
Sharon F
MS-MVP ~ Windows Shell/User
.

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