Re: KERNEL_DATA_INPAGE_ERROR
- From: "seth" <seth@xxxxxxxx>
- Date: Tue, 6 Sep 2005 08:50:45 -0400
could be a device driver that's causing it to crash
after the stop code, you see 4 groups of numbers
as listed in the ntstatus.h file, a 0xC000000E code is STATUS_NO_SUCH_DEVICE
http://support.microsoft.com/default.aspx?scid=kb;en-us;130801
http://support.microsoft.com/default.aspx?scid=kb;en-us;315266
"dtwhsieh" <dtwhsieh(removethis)@hotmail.com> wrote in message
news:6E10860B-9AC5-4AAA-8527-CA014D984BDC@xxxxxxxxxxxxxxxx
> My wife and I have been getting the blue screen with
> KERNEL_DATA_INPAGE_ERROR
> (see below) error message when I perform virus scan, install Windows
> updates,
> moving/copying files using Windows Explorer or sometime when we are simply
> browsing the web on our laptop. I checked Knowledgebase article 293857. It
> is
> the closest article I can find but I don't think it really applies to my
> problem. I think the problem is related to the hard drive but I doubt it
> is
> the problem with the hard drive itself. Because once I booted up Windows
> in
> Safe Mode. I was able to move/copy a lot of files using Windows Explorer
> with
> no problem. No hardware was installed recently. No software was install
> recently except MSN Messenger 7.5 was installed on 8/29/05. I checked the
> BIOS for the laptop. There is no memory options to disable. Does anyone
> have
> any suggestion to resolve this problem?
>
> Thank you in advance!
>
> Content of error message:
> A problem has been detected and Windows has been shut down to prevent
> damage
> to your computer.
>
> KERNEL_DATA_INPAGE_ERROR
>
> If this is the first time you've seen this Stop error screen, restart your
> computer. If this screen appears again, follow thses steps:
>
> Check to make sure any new hardware or software is properly installed. If
> this is a new installation, ask your hardware or software manufacturer for
> any Windows updates you might need.
>
> If problems continue, disable or remove any newly installed hardware or
> software. Disable BIOS memory options such as caching or shadowing. If you
> need to use Safe Mode to remove or disable components, restart your
> computer,
> press F8 to select Advanced Startup Options, and then select Safe Mode.
>
> Technical information:
>
> *** STOP: 0x0000007A (0xE17FAABC, 0xC000000E, 0xBF97158A, 0x100CF860)
>
> *** win32k.sys - Address BF97158A base at BF8000000, DateStamp 3f73195d
>
> Beginning dump of physical memory
.
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