Re: msinfo32/system information

From: mrckmn (mrckmn_at_discussions.microsoft.com)
Date: 02/03/05 

Date: Thu, 3 Feb 2005 08:33:03 -0800

Dear Thorsten Matzner,
Thanks for the reply, when I clicked on the link that you enclosed in your
reply to me and read the knowledge base article. In step #3 it said:
3. Type the following command a command prompt, and then press ENTER (where
%SystemRoot% is the folder in which Windows XP is installed):
cd\%SystemRoot%\system32 . I thought that was simple enough, but when I
tried to enter that command it told me that the syntax that I entered wasn't
recognized. On my computer, windows xp is installed in the C: local disk
folder. As I only have one hard drive and just one primary partition, I
removed %SystemRoot% , and entered
C:. I guess I'm not as smart as I once thought I was. Thanks for trying to
help me, I feel like there's still some way to update all of the information
in the system information area so that i reads correctly.
"Thorsten Matzner" wrote:

> mrckmn <mrckmn@discussions.microsoft.com> wrote:
>
> > I feel like my msinfo32 file might be corrupted or something. I did have two
> >modems installed in my computer, I recently removed one of them as I really
> >didn't use it that much. I went into device manager and un-installed it. I
> >then went to the system information area, and it no longer showed up in
> >there. What did show up was two separate entries for the remaining modem that
> >was still installed. So I thought I'd try something to clear out all of the
> >entries in system information / component / modem area. I physically removed
> >both modems from my computer, I then re-booted my computer. Much to my
> >dismay..in the modem area of system information, it still showed a modem
> >entry without any modems installed in my
> >computer.
>
> See "Device Manager Does Not Display Devices That Are Not Connected to
> the Windows XP-Based Computer"
> (http://support.microsoft.com/?kbid=315539). Make sure that hidden
> devices are shown and remove any modems that are displayed now.
>
> --
> (tm)
>

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