Re: Rebooting Frequently
From: Wesley Vogel (123WVogel955_at_comcast.net)
Date: 10/21/04
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Date: Thu, 21 Oct 2004 09:25:54 -0600
Follow my previous advice and then when you suffer from [[reboot for
no apparent reason]] you can open the Event Viewer and see if you can find
the reason.
Look in System or Application.
To open the Event Viewer...
Start | Run | Type: eventvwr | OK
Double click the event in Event Viewer | Click: the button below the second
arrow (looks like two pages) [[Copies the details of the event to the
Clipboard.]] | Paste into Notepad | Click:
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Read all info | Copy and paste to Notepad | Click the [+] Related Knowledge
Base articles | Follow any links that might be useful
-- Hope this helps. Let us know. Wes In news:11958F30-7760-4749-882E-E8F1F4D62759@microsoft.com, J <J@discussions.microsoft.com> hunted and pecked: > I'm not wanting to keep the computer from rebooting...I'm wanting to > fix it. > > Anyone else have ideas? > > "Wesley Vogel" wrote: > >> This won't fix your problem, but it'll keep your machine from >> rebooting. >> >> Choosing recovery actions if Windows stops unexpectedly >> >> Right click My Computer | Properties | Advanced tab | >> Click the Settings button under Startup and Recovery | >> Under System Failure | UNCheck: Automatically restart | >> OK |Apply | OK >> >> [[Specifies whether Windows will automatically reboot whenever the >> system stops unexpectedly. >> You must be logged on as a member of the Administrators group to set >> recovery options.]] >> >> -- >> Hope this helps. Let us know. >> Wes >> >> In news:5694A5C0-A04D-4FEE-83F5-A2161D619DAC@microsoft.com, >> J <J@discussions.microsoft.com> hunted and pecked: >>> Also The computer is using SP1. >>> (I don't know how I ended up with 2 threads) >>> >>> "J" wrote: >>> >>>> Can someone tell me what could be causing my HP NX5000 Laptop to >>>> reboot for no apparent reason? >>>> It happens when the user is in MS Word, ver 2003, he/she will be >>>> typing and then get a fatal eror message... when they click ok it >>>> reboots. Below is a copy of the dump file. >>>> >>>> >>>> Loading dump file mini102004-01.dmp >>>> ----- 32 bit Kernel Mini Dump Analysis >>>> >>>> DUMP_HEADER32: >>>> MajorVersion 0000000f >>>> MinorVersion 00000a28 >>>> DirectoryTableBase 00039000 >>>> PfnDataBase 80543e58 >>>> PsLoadedModuleList 80543530 >>>> PsActiveProcessHead 80545578 >>>> MachineImageType 0000014c >>>> NumberProcessors 00000001 >>>> BugCheckCode 1000008e >>>> BugCheckParameter1 c0000005 >>>> BugCheckParameter2 805ac9e5 >>>> BugCheckParameter3 f9a23d20 >>>> BugCheckParameter4 00000000 >>>> PaeEnabled 00000000 >>>> KdDebuggerDataBlock 805353e0 >>>> MiniDumpFields 000004ff >>>> >>>> TRIAGE_DUMP32: >>>> ServicePackBuild 00000100 >>>> SizeOfDump 00010000 >>>> ValidOffset 0000fffc >>>> ContextOffset 00000320 >>>> ExceptionOffset 000007d0 >>>> MmOffset 00001068 >>>> UnloadedDriversOffset 000010a0 >>>> PrcbOffset 00001878 >>>> ProcessOffset 00002268 >>>> ThreadOffset 000024c0 >>>> CallStackOffset 00002720 >>>> SizeOfCallStack 00004000 >>>> DriverListOffset 000069b0 >>>> DriverCount 0000008e >>>> StringPoolOffset 000093d8 >>>> StringPoolSize 00002a08 >>>> BrokenDriverOffset 00000000 >>>> TriageOptions ffffffff >>>> TopOfStack f9a23d94 >>>> DebuggerDataOffset 00006720 >>>> DebuggerDataSize 00000290 >>>> >>>> >>>> Windows XP Kernel Version 2600 (Service Pack 1) UP Free x86 >>>> compatible Kernel base = 0x804d4000 PsLoadedModuleList = 0x80543530 >>>> Debug session time: Wed Oct 20 12:09:56 2004 >>>> System Uptime: 0 days 0:11:30 >>>> start end module name >>>> 804d4000 806aa280 nt Checksum: 001E311B Timestamp: >>>> Thu Apr 24 10: >>>> 57:43 2003 (3EA80977) >>>> >>>> Unloaded modules: >>>> ef98c000 ef9b3000 kmixer.sys Timestamp: unavailable (00000000) >>>> effe6000 f000d000 kmixer.sys Timestamp: unavailable (00000000) >>>> f9b7d000 f9b7e000 drmkaud.sys Timestamp: unavailable >>>> (00000000) f01ba000 f01c7000 DMusic.sys Timestamp: >>>> unavailable (00000000) f01ca000 f01d8000 swmidi.sys >>>> Timestamp: unavailable (00000000) f00ad000 f00d0000 aec.sys >>>> Timestamp: unavailable (00000000) f0919000 f091b000 splitter.sys >>>> Timestamp: unavailable (00000000) f96a8000 f96b2000 imapi.sys >>>> Timestamp: unavailable (00000000) f9890000 f9898000 processr.sys >>>> Timestamp: unavailable (00000000) f9870000 f9875000 Cdaudio.SYS >>>> Timestamp: unavailable (00000000) f99d4000 f99d7000 Sfloppy.SYS >>>> Timestamp: unavailable (00000000) f9868000 f986d000 Flpydisk.SYS >>>> Timestamp: unavailable (00000000) >>>> >>>> Finished dump check
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