Re: Rebooting Frequently

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Wesley Vogel (123WVogel955_at_comcast.net)
Date: 10/21/04


Date: Thu, 21 Oct 2004 09:25:54 -0600

Follow my previous advice and then when you suffer from [[reboot for
no apparent reason]] you can open the Event Viewer and see if you can find
the reason.

Look in System or Application.

To open the Event Viewer...
Start | Run | Type: eventvwr | OK

Double click the event in Event Viewer | Click: the button below the second
arrow (looks like two pages) [[Copies the details of the event to the
Clipboard.]] | Paste into Notepad | Click:
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Read all info | Copy and paste to Notepad | Click the [+] Related Knowledge
Base articles | Follow any links that might be useful

-- 
Hope this helps.  Let us know.
Wes
In news:11958F30-7760-4749-882E-E8F1F4D62759@microsoft.com,
J <J@discussions.microsoft.com> hunted and pecked:
> I'm not wanting to keep the computer from rebooting...I'm wanting to
> fix it.
>
> Anyone else have ideas?
>
> "Wesley Vogel" wrote:
>
>> This won't fix your problem, but it'll keep your machine from
>> rebooting.
>>
>> Choosing recovery actions if Windows stops unexpectedly
>>
>> Right click My Computer | Properties | Advanced tab |
>> Click the Settings button under Startup and Recovery |
>> Under System Failure | UNCheck:  Automatically restart |
>> OK |Apply | OK
>>
>> [[Specifies whether Windows will automatically reboot whenever the
>> system stops unexpectedly.
>> You must be logged on as a member of the Administrators group to set
>> recovery options.]]
>>
>> --
>> Hope this helps.  Let us know.
>> Wes
>>
>> In news:5694A5C0-A04D-4FEE-83F5-A2161D619DAC@microsoft.com,
>> J <J@discussions.microsoft.com> hunted and pecked:
>>> Also The computer is using SP1.
>>> (I don't know how I ended up with 2 threads)
>>>
>>> "J" wrote:
>>>
>>>> Can someone tell me what could be causing my HP NX5000 Laptop to
>>>> reboot for no apparent reason?
>>>> It happens when the user is in MS Word, ver 2003, he/she will be
>>>> typing and then get a fatal eror message... when they click ok it
>>>> reboots.  Below is a copy of the dump file.
>>>>
>>>>
>>>> Loading dump file mini102004-01.dmp
>>>> ----- 32 bit Kernel Mini Dump Analysis
>>>>
>>>> DUMP_HEADER32:
>>>> MajorVersion        0000000f
>>>> MinorVersion        00000a28
>>>> DirectoryTableBase  00039000
>>>> PfnDataBase         80543e58
>>>> PsLoadedModuleList  80543530
>>>> PsActiveProcessHead 80545578
>>>> MachineImageType    0000014c
>>>> NumberProcessors    00000001
>>>> BugCheckCode        1000008e
>>>> BugCheckParameter1  c0000005
>>>> BugCheckParameter2  805ac9e5
>>>> BugCheckParameter3  f9a23d20
>>>> BugCheckParameter4  00000000
>>>> PaeEnabled          00000000
>>>> KdDebuggerDataBlock 805353e0
>>>> MiniDumpFields      000004ff
>>>>
>>>> TRIAGE_DUMP32:
>>>> ServicePackBuild      00000100
>>>> SizeOfDump            00010000
>>>> ValidOffset           0000fffc
>>>> ContextOffset         00000320
>>>> ExceptionOffset       000007d0
>>>> MmOffset              00001068
>>>> UnloadedDriversOffset 000010a0
>>>> PrcbOffset            00001878
>>>> ProcessOffset         00002268
>>>> ThreadOffset          000024c0
>>>> CallStackOffset       00002720
>>>> SizeOfCallStack       00004000
>>>> DriverListOffset      000069b0
>>>> DriverCount           0000008e
>>>> StringPoolOffset      000093d8
>>>> StringPoolSize        00002a08
>>>> BrokenDriverOffset    00000000
>>>> TriageOptions         ffffffff
>>>> TopOfStack            f9a23d94
>>>> DebuggerDataOffset    00006720
>>>> DebuggerDataSize      00000290
>>>>
>>>>
>>>> Windows XP Kernel Version 2600 (Service Pack 1) UP Free x86
>>>> compatible Kernel base = 0x804d4000 PsLoadedModuleList = 0x80543530
>>>> Debug session time: Wed Oct 20 12:09:56 2004
>>>> System Uptime: 0 days 0:11:30
>>>> start    end        module name
>>>> 804d4000 806aa280   nt             Checksum: 001E311B  Timestamp:
>>>> Thu Apr 24 10:
>>>> 57:43 2003 (3EA80977)
>>>>
>>>> Unloaded modules:
>>>> ef98c000 ef9b3000   kmixer.sys    Timestamp: unavailable (00000000)
>>>> effe6000 f000d000   kmixer.sys    Timestamp: unavailable (00000000)
>>>> f9b7d000 f9b7e000   drmkaud.sys    Timestamp: unavailable
>>>> (00000000) f01ba000 f01c7000   DMusic.sys    Timestamp:
>>>> unavailable (00000000) f01ca000 f01d8000   swmidi.sys
>>>> Timestamp: unavailable (00000000) f00ad000 f00d0000   aec.sys
>>>> Timestamp: unavailable (00000000) f0919000 f091b000   splitter.sys
>>>> Timestamp: unavailable (00000000) f96a8000 f96b2000   imapi.sys
>>>> Timestamp: unavailable (00000000) f9890000 f9898000   processr.sys
>>>> Timestamp: unavailable (00000000) f9870000 f9875000   Cdaudio.SYS
>>>> Timestamp: unavailable (00000000) f99d4000 f99d7000   Sfloppy.SYS
>>>> Timestamp: unavailable (00000000) f9868000 f986d000   Flpydisk.SYS
>>>> Timestamp: unavailable (00000000)
>>>>
>>>> Finished dump check


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