Re: WIA and hibernation again



John John - MVP wrote:
William B. Lurie wrote:
William B. Lurie wrote:
John John - MVP wrote:
William B. Lurie wrote:
John John - MVP wrote:
William B. Lurie wrote:
William B. Lurie wrote:
Unknown wrote:
Since you have Viewpoint Manager Service started in services, have you opened it and disabled auto update?
Could be this service is looking for updates for viewpoint products and thusly not allowing hibernation.

(snip)
Well, I didn't consciously install it, have never intentionally used
it and don't know what it's for, I'll certainly disable it and see
what
that does for me, good or bad. Thanks.

And now, John, some new evidence elicited from Clean Booth overnight
run on Clone system, with phone line disconnected:

Note that the first of the questionable Events on System was a newbie.... Application Layer Gateway Service started.....From
then on, it was every hour, another intrusion calol to WIA.....
Does that tell anything?

I'm not so sure that your "Clean Boot" is all that clean... I suspect that Norton plays a role in the ALG request to the Service Control Manager. The WIA... I suspect your web cam or your Lexmark printer. From the clone after you boot do the Net Start and the Tasklist /svc commands and see what is running when you clean boot.

Also run the AT command, it should return "There are no entries in the list".

John
Glad to see you again, John. I'll act on your latest suggestions, but
first how would you suggest I take Lexmark and Webcam out of the
picture?I'd prefer not to uninstall them.....
And I'll run the AT command, but I don't recognize it. I'll do as you say as soon as I hear from you, but first, this morning's test:

What I have: disabled Viewpoint Mgr and WIA, my phone line was
unplugged, Error Reporting and Event Log set to Automatic, and
then what I thought was Clean Boot, and ran for 3.5 hours....
during which *no* events of any kind were to be found in the
events log. This threw me, but it's what I saw. Now I will have lunch,
followed by what you ask (including clarification of 'AT' please).

AT will simply let you see if you have any Scheduled Tasks.

John

And I'd like to run it... but where, what's its syntax? I can
look at Start>>Control Panal>>Scheduled Tasks to make sure it
is empty.... I'll start the 3-hour run now, assuming I find
it empty. First I'll Clean Boot, then net start and tasklist,
make sure there are no scheduled tasks......

Okay, John, but the plot has thickened. First, there are no
scheduled tasks. I looked. I don't allow them, ever. I'm
an I-want-control man.

Now I made a long run on Clone with, I think, everything you
and I were trying to do, and maybe I disabled something that I
shouldn't have. Please look at the following files (you'll know what
they are) and I think the main thing they show is that I disabled
some automatic time check for the first time. I'm not sure where.
But I glean nothing more from these. And the one Event Log that
you see, is the only one of those logs with anything pertinent there.

I'll paste in the files here.

Type Date Time Source Category Event User Computer
Error 3/30/2010 9:49:49 PM W32Time None 29 N/A COMPAQ-2006
Error 3/30/2010 9:49:49 PM W32Time None 17 N/A COMPAQ-2006
Error 3/30/2010 9:04:44 PM W32Time None 29 N/A COMPAQ-2006
Error 3/30/2010 9:04:44 PM W32Time None 17 N/A COMPAQ-2006
Error 3/30/2010 8:49:44 PM W32Time None 29 N/A COMPAQ-2006
Error 3/30/2010 8:49:44 PM W32Time None 17 N/A COMPAQ-2006
Error 3/30/2010 8:03:26 PM W32Time None 29 N/A COMPAQ-2006
Error 3/30/2010 8:03:26 PM W32Time None 17 N/A COMPAQ-2006
Error 3/30/2010 7:48:26 PM W32Time None 29 N/A COMPAQ-2006
Error 3/30/2010 7:48:26 PM W32Time None 17 N/A COMPAQ-2006
Error 3/30/2010 7:01:58 PM W32Time None 29 N/A COMPAQ-2006
Error 3/30/2010 7:01:58 PM W32Time None 17 N/A COMPAQ-2006
Error 3/30/2010 6:46:58 PM W32Time None 29 N/A COMPAQ-2006
Error 3/30/2010 6:46:58 PM W32Time None 17 N/A COMPAQ-2006
Error 3/30/2010 6:00:39 PM W32Time None 29 N/A COMPAQ-2006
Error 3/30/2010 6:00:39 PM W32Time None 17 N/A COMPAQ-2006
Error 3/30/2010 5:45:39 PM W32Time None 29 N/A COMPAQ-2006
Error 3/30/2010 5:45:39 PM W32Time None 17 N/A COMPAQ-2006
Error 3/30/2010 4:59:21 PM W32Time None 29 N/A COMPAQ-2006
Error 3/30/2010 4:59:21 PM W32Time None 17 N/A COMPAQ-2006
Error 3/30/2010 4:44:21 PM W32Time None 29 N/A COMPAQ-2006
Error 3/30/2010 4:44:21 PM W32Time None 17 N/A COMPAQ-2006
Error 3/30/2010 3:58:03 PM W32Time None 29 N/A COMPAQ-2006
Error 3/30/2010 3:58:03 PM W32Time None 17 N/A COMPAQ-2006
Error 3/30/2010 3:43:04 PM W32Time None 29 N/A COMPAQ-2006
Error 3/30/2010 3:43:04 PM W32Time None 17 N/A COMPAQ-2006

Event Type: Error
Event Source: W32Time
Event Category: None
Event ID: 29
Date: 3/30/2010
Time: 9:49:49 PM
User: N/A
Computer: COMPAQ-2006
Description:
The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 14 minutes. NtpClient has no source of accurate time.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


ese Windows services are started:

Automatic Updates
COM+ Event System
Cryptographic Services
DCOM Server Process Launcher
DHCP Client
Distributed Link Tracking Client
DNS Client
Error Reporting Service
Event Log
Fast User Switching Compatibility
Help and Support
IPSEC Services
Network Connections
Network Location Awareness (NLA)
Plug and Play
Print Spooler
Protected Storage
Remote Access Connection Manager
Remote Procedure Call (RPC)
Secondary Logon
Security Accounts Manager
Server
Shell Hardware Detection
SSDP Discovery Service
System Event Notification
Task Scheduler
TCP/IP NetBIOS Helper
Telephony
Terminal Services
Themes
WebClient
Windows Audio
Windows Firewall/Internet Connection Sharing (ICS)
Windows Management Instrumentation
Windows Time
Wireless Zero Configuration
Workstation

The command completed successfully.


Image Name PID Services
========================= ====== =============================================
System Idle Process 0 N/A
System 4 N/A
smss.exe 1200 N/A
csrss.exe 1284 N/A
winlogon.exe 1316 N/A
services.exe 1360 Eventlog, PlugPlay
lsass.exe 1372 PolicyAgent, ProtectedStorage, SamSs
svchost.exe 1532 DcomLaunch, TermService
svchost.exe 1632 RpcSs
svchost.exe 1800 AudioSrv, CryptSvc, Dhcp, ERSvc,
EventSystem, FastUserSwitchingCompatibility,
helpsvc, lanmanserver, lanmanworkstation,
Netman, Nla, RasMan, Schedule, seclogon,
SENS, SharedAccess, ShellHWDetection,
TapiSrv, Themes, TrkWks, W32Time, winmgmt,
wuauserv, WZCSVC
svchost.exe 1932 Dnscache
svchost.exe 244 LmHosts, SSDPSRV
spoolsv.exe 556 Spooler
explorer.exe 788 N/A
svchost.exe 880 WebClient
EditPadLite.exe 912 N/A
cmd.exe 392 N/A
tasklist.exe 1664 N/A
wmiprvse.exe 424 N/A

It's getting kind of lengthy, but I know you want to see it.
Did I do something wrong? What should I restore?


This is your 'clone' test installation, right?

1- Disable the Windows Time service.
2- Disable the SSDP Discovery Service

You disable these services in the Services Management Console (enter services.msc in the Start Menu Run box)

John

Can do, John.No other comments? What about the Error in Events Log
about some drivers failing to load, or is that totally unrelated?
.



Relevant Pages

  • Re: WIA and hibernation again
    ... John John - MVP wrote: ... Remote Access Connection Manager ... Windows Audio ... Success Audit 3/31/2010 1:26:17 PM Security Privilege Use 576 NETWORK SERVICE COMPAQ-2006 ...
    (microsoft.public.windowsxp.basics)
  • Re: WIA and hibernation again
    ... Could be this service is looking for updates for viewpoint products and thusly not allowing hibernation. ... unplugged, Error Reporting and Event Log set to Automatic, and ... Remote Access Connection Manager ... Windows Audio ...
    (microsoft.public.windowsxp.basics)
  • Re: WIA and hibernation again
    ... Could be this service is looking for updates for viewpoint products and thusly not allowing hibernation. ... unplugged, Error Reporting and Event Log set to Automatic, and ... Remote Access Connection Manager ... Windows Audio ...
    (microsoft.public.windowsxp.basics)
  • Re: WIA and hibernation again
    ... John John - MVP wrote: ... Could be this service is looking for updates for viewpoint products and thusly not allowing hibernation. ... Remote Access Connection Manager ... Windows Audio ...
    (microsoft.public.windowsxp.basics)
  • Re: WIA and hibernation again
    ... As the saying goes, John, you EARNED it. ... It's a bug in the ATI driver, the solution was to change a registry setting or roll back the drivers to an earlier version. ... Remote Access Connection Manager ... Windows Firewall/Internet Connection Sharing (ICS) ...
    (microsoft.public.windowsxp.basics)