Re: NEED HELP W/ DELL WIRELESS KB


Dallas wrote:
NEED YOUR HELP ASAP re: my keyboard - am using on screen keyboard -
something is wrong. NONE OF THE KEYS are working. tried restore but
it only goes back 1 day. tried resetting it and new batteries -
neither worked. mouse works fine. ran security progs toshow no
virus oranything wrong. THANKS VERY MUCH

Tried...

- Checking that the keyboard is plugged in (if not bluetooth)
- Replacing the keyboard with a known good keyboard

You have not given enough information, really...

- Is the keyboard USB or PS/2 (if either)
- Is the keyboard bluetooth?
- Does it (did it ever?) work in the system BIOS (if so - it may be a driver
issue, if not - it's likely to be a dead keyboard.)

Essentially - it sounds like the keyboard is physically dead. Replace it
with a known good keyboard.

Wireless keyboards, to me anyway - have always been a wash when it comes to
personal use. 1 in every 1000 might actually have a legitimate reason for a
wireless keyboard beyond stopping cable clutter and the ones stopping the
cable clutter seldom move the keyboard from its current location meaning the
cable would be a minimal issue - just a eye sore (maybe.)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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