Re: Administrator sign-on


"Daave" <daave@xxxxxxxxxxx> wrote in message
news:%23LXqlK$LKHA.4004@xxxxxxxxxxxxxxxxxxxxxxx

William B. Lurie wrote:
Daave wrote:
William B. Lurie wrote:
Daave wrote:
William B. Lurie wrote:
Daave wrote:
William B. Lurie wrote:
XP/SP2.... In order to correct a Norton Anti-Virus problem,
I was asked to "Sign on as Administrator". In the years I've
used XP, I never had to do so. I do Start>>Log Off and I see
a choice of Switch User/Log Off but I don't see any different
log on. I am now, and have always been, the sole owner and user
of this computer and I'd have assumed that I'm automatically the
"Administrator". Can someone tell me how to specifically start
up and "Sign on as Administrator?"
Try this:

Start | Control Panel | User Accounts

Underneath "or pick an account to change" how many accounts
(other than "Guest") are listed? What does it say under the
account you normally use -- "Computer administrator" or
"Limited"? If it says "Computer administrator" and if Norton is
instructing
you to "Sign on as Administrator", then I would contact their
support since you are already paying for it.

Then again, you could always ditch Norton. :-)


Au contraire, Dave, I have found their Chat support a tremendous
improvement over their old stiff unhelpful ways. Between times,
they took control and fixed the glitch. I guess i"m one of the'few
people who are happy with them.
If you like 'em, keep 'em.

So is your account "compter administator"? Never assume. :-)


My main sign-on account is "Compaq Owner". To get to the
"Administrator" account, I have to go to Safe Mode, and
then I get a choice of "Compaq Owner" or "Administrator".
Same guy. I get to wear two hats.

Once more...

Is the account which is called "Compaq Owner" administrative or
limited? (Follow my "Try This" instructions above.) Note that I am
*not* referring whatsoever to the built-in Administrator account
which in XP Home may only be accessed via Safe Mode. Is this the
only account you have?

Have you contacted Norton yet, and if so, did they provide a
solution? If so, please post it so others may learn.


Daave, I spent 20 minutes letting Norton take over my machine,
download a patch and execute it. The problem is solved. Obviously
there was a glitch in the software, resulting in the need to be patched.

I did your "Try this" just now, and the answer is that it shows
exactly *one* account in addition to the Guest Account. The
account is labeled Compaq-Owner , and under that, in somewhat
smaller font, "Computer Administrator".

Thanks for following up.

YW.

Now you know your account is an administrative account (which means you
may have to be more careful than someone running a limited account when it
comes to activities like installing programs and updates, etc.).


A limited account shouldn't be able to install programs let alone updates.

As long as you don't mind spending the occasional "20 minutes letting
Norton take over [your] machine," then you might as well keep Norton if
you are happy with it.


Beauty is in the eye of the beholder. I hate Norton personally, but I know
people who are extremely satisfied with it. Granted: they know nothing of
computers and it gives the perception of working in the background without
getting in the way, so they are happy.


.

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