Re: bank site & enabling java

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Dallas wrote:
when i open explorer>program files>java this is all i see :

jre 1.6.0_04 file folder

jre 1.6.0_05 file folder

jre 1.6.0_07 file folder

jre6 file folder

Sounds like leftovers from many dfferent releases of JRE installations.

This whole posting has gone on a lont time. Probably time to just do a
major cleanup on your machine. It'll take time - but far less than you have
put into this conversation. ;-) 26 days - what's 6-8 hours more?

Make sure you have removed all prior versions (1.4.2, 1.5/5, 6, all updates)
using Control Panel --> Add or Remove Programs and then removed the
%programfiles%\Java folder completely (erase - reboot if you have to, safe
mode if you have to.)

Download, install, run, update and perform a full scan (separately) with the
following two applications (freeware versions are the ones to use for this):

SuperAntiSpyware
http://www.superantispyware.com/

MalwareBytes
http://www.malwarebytes.com/

After performing a full scan with one and then the other and removing
whatever they both find completely, you may uninstall these products,
if you wish.

Download and run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

Reboot.

Fix your file/registry permissions...

Ignore the title and follow the sub-section under "Advanced Troubleshooting"
titled, "Method 1: Reset the registry and the file permissions"
http://support.microsoft.com/kb/949377

Download/Install the latest Windows Installer (for your OS):
( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
http://www.microsoft.com/downloadS/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

Reboot.

and...

Download the latest version of the Windows Update agent from here (x86):
http://go.microsoft.com/fwlink/?LinkID=91237
.... and save it to the root of your C:\ drive. After saving it to the root
of the C:\ drive, do the following:

Close all Internet Explorer windows and other applications.

Start button --> RUN and type in:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.

(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
NEXT --> When it finishes installing, click on "Finish"...

Reboot.

Then follow the instructions here:

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

Reboot.

and..

Log on as an user with administrative rights (assuming you are in this case
- given your problem) and open Internet Explorer and visit
http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan...
(Every time you are about to click on something while at these web pages -
first press and hold down the CTRL key while you click on it. You can
release the CTRL key after clicking each time.)

Once the scan is done, select just _ONE_ of the high priority updates
(deselect any others) and install it.

Reboot again.

If it did work - try the web page again - selecting no more than 3-5 at a
time.

The Optional Software updates are generally safe - although I recommend
against the "Windows Search" one and any of the "Office Live" ones for
now. I would completely avoid the Optional Hardware updates. Also - I do
not see any urgent need to install Internet Explorer 8 at this time.

Then you should do some further cleanup...

In order:

How to use Disk Cleanup
http://support.microsoft.com/kb/310312

How to scan your disks for errors
http://support.microsoft.com/kb/315265

How to Defragment your hard drives
http://support.microsoft.com/kb/314848

Followed by a run (not the registry cleanup yet - just the File/Folder/App
cleanup) by CCleaner:
http://www.ccleaner.com/download/builds/downloading-slim

After *all* that - download, extract and run this:
http://download.softpedia.com/dl/a9a7fa6a3d28878751e596b34d7db773/4a5a2dc5/100097297/software/system/JavaRa.zip

Close all open applications, run it. choose your languuage, Remove older
versions, You are sure you want to proceed.

Reboot.

Download and install the latest version of JRE:
(7/12/2009 - JRE 6 Update 14)
https://cds.sun.com/is-bin/INTERSHOP.enfinity/WFS/CDS-CDS_Developer-Site/en_US/-/USD/ViewProductDetail-Start?ProductRef=jre-6u14-oth-JPR@CDS-CDS_Developer

Now - that you have done that - try your bank site.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


.

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