Re: SP3 potential problem

Homer

Have you tried uninstalling each and every Net.Framework offering. You may find you do not need it!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
I spoke too soon. A day or 2 after resolving the problem, I
installed new updates. Included in these updates were a number of
MS.Net Framework files. Shortly after doing that, the Fn key stopped
working again. I uninsalled all but the 2.0 service pack 2 version.
I then reinstalled the video driver. It didn't work. I'm now at a
loss. Any suggestions.

Thanks.

"Gerry" wrote:

Homer

That's a good result. Perseverance wins through <G>.

Thanks for reporting the outcome.


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
Just to let you know, I found an updated version of the ATI video
driver at the Dell support site. ATI no longer pvrovides downloads
of the driver for my machine. At any rate, I downloaded the new
driver and all of my problems have gone away. I've also been able to
download the Net framework updates.

Thanks again for all of your help.

"Homer" wrote:

Hi Gerry

I believe the Dell support person directed me to a Dell site to
download the video driver.

The failure code for the MS.Net framework is 0x66A
Thanks

"Gerry" wrote:

Homer

Where did you download the ATI drivers from?

Select Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Review your Update History you can see the
update. What is the Failure code. Double click the small red icon
in the Status column for the failed update.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Thanks again for the help.

I went to the locations you suggested and both of those
executable files are there. I tried clicking on the Cli.exe file
and I received an error message that it could not initialize.

When I first started having the problem with the Fn key, I spoken
to Dell support. They had me download the latest ATI drivers for
my video card. Could that have caused this problem with these 2
.exe files not to load on startup? Also, I keep getting
reminders that there is an update available for download. It is
the Netframework
2.0. For whatever reason it will not install. Do you thinnk all
of these problems are related?

Thanks

"Gerry" wrote:

Homer

CLI.exe is part of the ATI multimedia which installs a taskbar
icon for accessing the diagnostics features. cli.exe is required
by third-party software or hardware and should not disabled.

MOM.exe is part of the Catalyst Control Center from ATI.
Catalyst Control Center does not need to run at StartUp. It can
be started manually.
Source: PC Pitstop Process Library.

Go to Start, Control Panel, Folder Options, View, Advanced
Settings and verify that the box before "Show hidden files and
folders" is checked and "Hide protected operating system files
" is unchecked. You may need to scroll down to see the second
item. You should also make certain that the box before "Hide
extensions for known file types" is not checked.

Open Windows Explorer and check for the two files.

I think you should find them in the places indicated but they
may not be there:
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Hi Gerry.

I last heard from you on 5/27. You asked me to let you know
how I was getting on with the problem at the begining of this
thread. Possibly you're on holiday. When you have a moment,
please let me know if there may be anything else I can do to
resolve this problem.

Thanks again for all of your advice.

"Homer" wrote:


Gerry
This is an update to my last post. The 2 applications that
failed to initialize are CLI.EXE and MOM.EXE. I get these two
error messages when I reboot. I also noticed that there is a
video clip that I created with a shareware program for
converting PowerPoint prestations to DVD. It was a dismal
failure and I have since removed it. However, I can't delete
the video clip it created. Every time I try to delete I get
thrown out of Windows Explorer and I get a message to send the
info to MS. I have no idea if this has anything to do with
the problems I've been having with the FN key.

"Homer" wrote:

taking your recommendation, I was able to remove the various
Net Framework items from my machine. I also remove skype and
reinstalled it. I have not been able to download Net
Framework item that appear on the support site for my
machine. It fails. I found a potential fix for the problem
(Register the Wups2.dll file in Windows) but that hasn't
helped. I still can download that update. Additionally, I
received a couple of error messages when I booted up today.
They both were relative to not being able to start
something. Finally, the Fn key worked for about an hour
after booting up. That's longest it has worked since this
problem began.

Thanks for all of you help

"Gerry" wrote:

Homer

Read the post by Aaron. You need to uninstall 3.5 first etc.
http://snurl.com/iwkym [social_msdn_microsoft_com]

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
I tried to remove Netframework 2.0 sp 2 and it won't let
me. It says that it will affect other programs and gave me
the following link for more info:

http://go.microsoft.com/fwlink/?linkld=91126

I tried the link and it said that it couldn't find that
page.

"Gerry" wrote:

Homer

Remove all SP2 and later Microsoft Net Framework items and
then reinstall what the Windows Update offers!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Homer wrote:
thanks for the info.

I took a look in the add/remove programs folder in
control panel and the closest file I have in there to
the one you suggest I remove is Microsoft.net Framework
3.5 SP 1. All the other Framework references were SP 2

I was reluctant to delete anything other than what you
suggested.

"Gerry" wrote:

Homer

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Microsoft Net Framework 2.0 Service Pack 1 and click on
Remove. The link below explains.
http://support.microsoft.com/support/kb/articles/q312/5/00.asp

Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Custom. Click on Software Optional
and select l all Net Framework updates offered and
download and install.

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Skype and click on Remove. Reinstall Skype.

Download and install the User Profile Hive Cleanup
Service Download details: User Profile Hive Cleanup
Service http://snipurl.com/5b61

UPHClean v1.6d readme.txt
http://snipurl.com/ko8m

This site is not totally up to date but it is worth a
look http://www.aumha.org/win4/a/shutdown.htm

Please let me know how you get on. We can then look at
the remaining problems.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Per your request I've pasted just a few of the errors
and warnings from the event viewer for the last day or
so. There are quite a few of the same system errors.

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 1013
Date: 5/24/2009
Time: 10:50:54 AM
User: TUBBYSLAPTOPII\Tubby
Computer: TUBBYSLAPTOPII
Description:
Product: Microsoft .NET Framework 2.0 -- Setup cannot
continue because this version of the .NET Framework is
incompatible with a previously installed one. For more
information, see
http://support.microsoft.com/support/kb/articles/q312/5/00.asp

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 37 31 33 31 36 34 36 {7131646
0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4
0010: 30 46 34 2d 39 37 42 39 0F4-97B9
0018: 2d 43 44 39 45 34 45 36 -CD9E4E6
0020: 32 36 32 45 46 7d 262EF}

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/25/2009

.

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