Re: SP3 potential problem

I spoke too soon. A day or 2 after resolving the problem, I installed new
updates. Included in these updates were a number of MS.Net Framework files.
Shortly after doing that, the Fn key stopped working again. I uninsalled all
but the 2.0 service pack 2 version. I then reinstalled the video driver. It
didn't work. I'm now at a loss. Any suggestions.

Thanks.

"Gerry" wrote:

Homer

That's a good result. Perseverance wins through <G>.

Thanks for reporting the outcome.


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
Just to let you know, I found an updated version of the ATI video
driver at the Dell support site. ATI no longer pvrovides downloads
of the driver for my machine. At any rate, I downloaded the new
driver and all of my problems have gone away. I've also been able to
download the Net framework updates.

Thanks again for all of your help.

"Homer" wrote:

Hi Gerry

I believe the Dell support person directed me to a Dell site to
download the video driver.

The failure code for the MS.Net framework is 0x66A
Thanks

"Gerry" wrote:

Homer

Where did you download the ATI drivers from?

Select Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History you can see the update.
What is the Failure code. Double click the small red icon in the
Status column for the failed update.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Thanks again for the help.

I went to the locations you suggested and both of those executable
files are there. I tried clicking on the Cli.exe file and I
received an error message that it could not initialize.

When I first started having the problem with the Fn key, I spoken
to Dell support. They had me download the latest ATI drivers for
my video card. Could that have caused this problem with these 2
.exe files not to load on startup? Also, I keep getting reminders
that there is an update available for download. It is the
Netframework
2.0. For whatever reason it will not install. Do you thinnk all
of these problems are related?

Thanks

"Gerry" wrote:

Homer

CLI.exe is part of the ATI multimedia which installs a taskbar
icon for accessing the diagnostics features. cli.exe is required
by third-party software or hardware and should not disabled.

MOM.exe is part of the Catalyst Control Center from ATI. Catalyst
Control Center does not need to run at StartUp. It can be started
manually.
Source: PC Pitstop Process Library.

Go to Start, Control Panel, Folder Options, View, Advanced
Settings and verify that the box before "Show hidden files and
folders" is checked and "Hide protected operating system files
" is unchecked. You may need to scroll down to see the second
item. You should also make certain that the box before "Hide
extensions for known file types" is not checked.

Open Windows Explorer and check for the two files.

I think you should find them in the places indicated but they may
not be there:
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Hi Gerry.

I last heard from you on 5/27. You asked me to let you know how
I was getting on with the problem at the begining of this thread.
Possibly you're on holiday. When you have a moment, please let
me know if there may be anything else I can do to resolve this
problem.

Thanks again for all of your advice.

"Homer" wrote:


Gerry
This is an update to my last post. The 2 applications that
failed to initialize are CLI.EXE and MOM.EXE. I get these two
error messages when I reboot. I also noticed that there is a
video clip that I created with a shareware program for
converting PowerPoint prestations to DVD. It was a dismal
failure and I have since removed it. However, I can't delete
the video clip it created. Every time I try to delete I get
thrown out of Windows Explorer and I get a message to send the
info to MS. I have no idea if this has anything to do with the
problems I've been having with the FN key.

"Homer" wrote:

taking your recommendation, I was able to remove the various
Net Framework items from my machine. I also remove skype and
reinstalled it. I have not been able to download Net Framework
item that appear on the support site for my machine. It
fails. I found a potential fix for the problem (Register the
Wups2.dll file in Windows) but that hasn't helped. I still
can download that update. Additionally, I received a couple
of error messages when I booted up today. They both were
relative to not being able to start something. Finally, the Fn
key worked for about an hour after booting up. That's longest
it has worked since this problem began.

Thanks for all of you help

"Gerry" wrote:

Homer

Read the post by Aaron. You need to uninstall 3.5 first etc.
http://snurl.com/iwkym [social_msdn_microsoft_com]

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
I tried to remove Netframework 2.0 sp 2 and it won't let me.
It says that it will affect other programs and gave me the
following link for more info:

http://go.microsoft.com/fwlink/?linkld=91126

I tried the link and it said that it couldn't find that page.

"Gerry" wrote:

Homer

Remove all SP2 and later Microsoft Net Framework items and
then reinstall what the Windows Update offers!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Homer wrote:
thanks for the info.

I took a look in the add/remove programs folder in control
panel and the closest file I have in there to the one you
suggest I remove is Microsoft.net Framework 3.5 SP 1. All
the other Framework references were SP 2

I was reluctant to delete anything other than what you
suggested.

"Gerry" wrote:

Homer

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Microsoft Net Framework 2.0 Service Pack 1 and click on
Remove. The link below explains.
http://support.microsoft.com/support/kb/articles/q312/5/00.asp

Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Custom. Click on Software Optional
and select l all Net Framework updates offered and
download and install.

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Skype and click on Remove. Reinstall Skype.

Download and install the User Profile Hive Cleanup Service
Download details: User Profile Hive Cleanup Service
http://snipurl.com/5b61

UPHClean v1.6d readme.txt
http://snipurl.com/ko8m

This site is not totally up to date but it is worth a look
http://www.aumha.org/win4/a/shutdown.htm

Please let me know how you get on. We can then look at the
remaining problems.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Per your request I've pasted just a few of the errors and
warnings from the event viewer for the last day or so.
There are quite a few of the same system errors.

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 1013
Date: 5/24/2009
Time: 10:50:54 AM
User: TUBBYSLAPTOPII\Tubby
Computer: TUBBYSLAPTOPII
Description:
Product: Microsoft .NET Framework 2.0 -- Setup cannot
continue because this version of the .NET Framework is
incompatible with a previously installed one. For more
information, see
http://support.microsoft.com/support/kb/articles/q312/5/00.asp

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 37 31 33 31 36 34 36 {7131646
0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4
0010: 30 46 34 2d 39 37 42 39 0F4-97B9
0018: 2d 43 44 39 45 34 45 36 -CD9E4E6
0020: 32 36 32 45 46 7d 262EF}

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/25/2009
.

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