Re: Corrupt files from download
- From: "Twayne" <nobody@xxxxxxxxxxxxxxxxxxx>
- Date: Sat, 7 Feb 2009 10:22:20 -0500
A-non-i-moose wrote:
This may not be the correct newsgroup to ask this question but I'm at
the end of my rope and don't know what else to do.
WinXP Home SP3.
Running McAfee. A couple of weeks ago, each time McAfee tried to
update itself, it seemed to download updates but then I got an error
message telling me to reinstall McAfee anti-virus. When I tried, I
got an error -- file is corrupt.
I bought a new McAfee, removed the old one, installed the new, same
thing.
REmoved McAfee, installed Norton 2009. Installed fine but when it
updated, it downloaded 12 updates. Nine of the 12 installed, 3
failed. Spent two hours online with Norton tech support, could not
fix it. When they tried to download files to my computer, each of
them was corrupt.
I removed Norton.
Downloaded free AVI (or whatever it is) Download went okay but when
I tried to install it got to 57 percent and gave me the file is
corrupt error. I tried three more times to download it, same story.
Twice I downloaded to my desktop and installed from the desktop -- 57
percent, corrupt file, stopped. Twice I tried to run it from the
download, download completed then I got an error "Windows has found a
problem with this file" and it dumped.
Meanwhile, over the past few days I have downloaded and installed
other files without a problem -- updates to my astronomy program;
FileZilla (a free FTP program); Microsoft Word 2007; and a couple of
others.
Seems as though I get the corrupt file error only when I download
updates to McAfee or Norton, or, download the free AV software.
Anyone have any suggestions?
Right now, I'm running McAfee but it's not updated.
Since it only seems to happen with AV programs, at least 3 I can see
indicated, it would occur to me that the system needs to be checked for
malware before you can proceed.
FWIW, that's typical of some malware and shouldn't be discounted.
Any chance you have access to another computer to download the updates
for whatever you currently have installed? Then you could install it
manually?
If not, go ahead and use what you have now and see what turns up. It
may not be a virus though; it may be a trojan, worm, etc. form of
malware so you also need to throw at least 3 reputable updated spyware
scanners at it, too, 4 if you want to include Windows Defender. Those
may well root out the issues. Personally I find Adaware and Spybot S&D
to outperform most of the others, but ymmv; I also have others I would
use if those didn't find anything. Look thru old posts for
recommendations from others.
It's also time to get your backups current in case this is somethign the
spreads or you need to reinstall the OS. You shouldn't need to
reinstall, but one never knows.
If you can't find anything by these routes, then at least you can pretty
well rule out malware and concentrate on the OS, but I think one of the
spyware scanners may discover something. Be sure they're updated.
Caveat: Do not have more than one AV scanner running at the same time.
They can step on each other and come up with unpredictable problems.
Only have one at a time active.
HTH,
Twayne
.
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