Re: Cant get to Safe Mode

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cleper wrote:
Recently - we had a storm that surged thru the VGA card and
destroyed the motherboard. anyway, another motherboard was
installed - and of course it came with a cd - and i had realtek
speakers/media - so i loaded the realtek devises - well windows had
an update to the realtek driver that i downloaded - - realtek
rtl8139x/ pci fast ethernet controller. This driver is not
allowing me to get to windows - I am unable to get to safemode to
uninstall the driver - it wants a boot system -cdI so how do i
bypass this boot?

I was going to do a restore from the emergency cd,unfortunately -
the place i bought the computer loaded the computer with windows xp
home edition - and gave me a 98 windows emergency cd - the business
is now gone.

And to make matters worse, when the motherboard was done, and
before i downloaded this driver - i was able to get into windows -
but unable to do a restore.

currently, the sceen shows
(intel undi pxe-2.0 build 082
for realtek rtl8139z/8130/8180x pci fast ethernet controller v2.14
c0402091 pxe-e61.media test failure check cable pxe-mof exiting pxe
rom reboot and select proper reboot device or boot media device and
press a )
any key i touch give me the same message. i can get into set up,
but none of those options help me. help help - my daughter wants
her computer back.

Don Schmidt wrote:
In case you can't get the directions from Start, Help;

To start the computer in safe mode
1.. You should print these instructions before continuing. They
will not be available after you shut your computer down in step 2.
2.. Click Start, click Shut Down, and then, in the drop-down list,
click Shut down.
3.. In the Shut Down Windows dialog box, click Restart, and then
click OK.
4.. When you see the message Please select the operating system to
start, press F8.
5.. Use the arrow keys to highlight the appropriate safe mode
option, and then press ENTER.
6.. If you have a dual-boot or multiple-boot system, choose the
installation that you need to access using the arrow keys, and then
press ENTER.
Hope this helps.

cleper wrote:
That does not help - currently on black screen - am unable to get
to the safe mode - F2 does not do it - nor F2 4x when i reset

F2?
That sounds like the BIOS entry key - not the SAFE MODE menu selection...
(F8).

Turn off the computer.
Turn on the computrer and immediately press the F8 key once per second.
When the menu comes up - select Safe Mode.

If the menu does not come up - you may have a repair installation situation
and you may have a problem since you have no Windows Xp Home Edition
installation media per your original posting.

(Do you even have the Product Key/COA for Windows XP Home Edition?)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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