Re: No internet

Ben

My son-in-law encountered a problem, which I do not fully understand.

On several occasions the wireless connection to his laptop failed to
work temporaily. The computer, an Acer, came with software from which it
was apparent that there were two other networks nearby in addition to
the one he wanted to use. His computer was either linking to one of the
other networks and was unable to provide the correct passwords or was
being locked out by the other computer. The point being you should check
your computer to see if it is detecting another network.

Have you tried moving the laptop to different locations, restarting to
see if the position of the computer makes any difference? Have you tried
an ethernet cable connection?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Ben Stevenson wrote:
I'm on broadband. No dialup. My daughter's laptop is also running
well, which means the home wireless is running well. So what should
I do next? Nothing has changed in the house. No new installations or
changes of any kind. My PC is also fine on the internet. There's just
this one laptop that is down for the internet.

"RobertVA" <robert_c72athotmail@xxxxxxxxxxx> wrote in message
news:u1pU2ThPJHA.4372@xxxxxxxxxxxxxxxxxxxxxxx
Gerry wrote:
Ben

Connect a phone to the jack point and see if you get a dial tone.

I doubt he's attaching that router to a dial up "modem". Why should
he expect a dial tone? Even on DSL the telephone capabilities might
be working when the DSL Internet capabilities aren't. Also most
people would fairly quickly notice if their phone service went dead.

The results of "ipconfig /all" in a command prompt window may be
indicative of how far up the chain his computer is actually being
able to reach.

Comparison of the router's settings (things like DNS server address
and static vs dynamic IP address) to those recommended by the ISP
may be helpful. Check the provider's web site for customer support
pages. Directions for checking or changing the router settings AND
configuration instructions for the connected computer(s) should be
in the router's user manual (sometimes on an included CD). Others
with similar equipment might be in the best position to identify the
necessary settings. As usual, the more information the person asking
about a problem can provide the better chance respondents have in
narrowing down what the cause of the problem is. Where available the
cut and paste functions of Windows can be very useful for copying
error messages and system reports to news/forum posts.


.

Relevant Pages

  • Re: Logon failure while accessing WinXP Home
    ... "Also there is no security settings in XP Homeso i cant configure ... It sounds like the firewall is blocking file and printer sharing. ... Windows Firewall/Internet Connection Sharing. ... > with WinXP pro SP2 and the laptop has WinXP Home SP2 installed. ...
    (microsoft.public.windowsxp.network_web)
  • Re: Remote Connectivity Problems
    ... Do you mean basically be on the network, but put different DNS settings in? ... > Try inserting your laptop between your SBS and broadband ... >>Connection Wizard to allow such connections to the ... >>FIREWALL AND RELATED SETTINGS ...
    (microsoft.public.windows.server.sbs)
  • Re: No internet
    ... Brought the laptop right close to the router but no improvement. ... On several occasions the wireless connection to his laptop failed to work ... Comparison of the router's settings (things like DNS server address ...
    (microsoft.public.windowsxp.basics)
  • Re: SBS Wireless policy
    ... enrollment on the client PC (laptop). ... needs the correct certificate installed before it can connect successfully ... I'm not sure if this is because the connection is ... verify your settings against the document - this setting is in the ...
    (microsoft.public.windows.server.sbs)
  • Re: 1 wireless laptop & 1 ethernet wired desktop connect to modem
    ... I have created a secure WPA-PSK wireless connection from the laptop to ... Although I still cannot see the MSHOME (workgroup name for both computers) ...
    (microsoft.public.windowsxp.network_web)
Loading