RE: Basic error

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Update for Nass ! Cant get Norton installer link to fully work in safe mode
and cant get Explorer working in normal mode to access the link at all.
When you boot the computer up you get varying degrees of programme
installations. eg one boot up will allow you to open certain files such as
windows one care the next time you can`t. I managed to get the windows
uninstall to open and although it slowly started to uninstall Norton it froze
at the end of the process. I also managed to get the virus full scan
operating on onecare last night but after 3 hours it froze having completed
78% of the scan !
So the symptoms are still the same ie sluggish, varaible degree of stuff
loading on boot up, variable internet access in explorer. My next task will
be to run one of the anti spy progs you suggested( assuming it will load and
work in safe mode) and see what that flags up. Anything else??
--
topman


"nass" wrote:



"topman" wrote:

Thanks Nass. Yes you are right its a 2006 Norton 3 month trial. I did try and
uninstall this in normal mode but the windows uninstall prog takes ages to
load and then wont respond when I click uninstall. In Safemode whilst quicker
it wont allow me to unistall and suggests going back to normal mode to do
this. Tried loading AVG in safe mode but this prog wont load fully in safe
mode although will try others you suggested. So whats the best way of getting
rid of the Norton progs if I cant use the normal method? Will I have a
problem now I`ve loaded Onecare?
Thanks
--
topman

Download this tool and also the Anti-virus/antimalware before uninstalling
Norton to be protected from the WWW!

Download and run the Norton Removal Tool
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

HTH,
nass
---
http://www.nasstec.co.uk

.

Relevant Pages

  • RE: Basic error
    ... Went to services in admin tools and disabled all references to norton ... Disconnect any devices attached to the machine and start in Normal Mode. ... "topman" wrote: ... uninstall to open and although it slowly started to uninstall Norton it froze ...
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