Re: Bad Update?

I always let XP SP3 automatically install updates. Today, for the 1st time, I have trouble. When KB951748 is installed I not longer can get internet access. If I uninstall the fix everything works OK.

1) - What could be causing this problem?
2) - XP automatically tries to reinstall the fix. How can I stop this?
I know I can choose to be asked before a fix is installed but I would prefer not to be bothered over and over again with this particular fix.

It's a conflict between ZoneAlarm and that MS update.

I followed this advice on ZA's User Forum:
http://forum.zonelabs.org:80/zonelabs/board/message?board.id=cfg&message.id=52727
and it still didn't solve the problem. The only thing that worked for me is to:
1. Uninstall KB951748; or
2. Retain KB951748, disable ZA's Firewall and enable Window's Firewall; or (if you want to
retain ZA's 2-way firewall)
3. Retain KB951748, change the slider in ZA's Firewall | Main | Internet Zone Security to
Med. (from High).

I opted for 1. above, until ZA(/MS?) produce a workaround.

Keep an eye on this thread in ZA's forum:
http://forum.zonelabs.org/zonelabs/board/message?board.id=cfg&message.id=52860

Ian

.

Relevant Pages

  • Re: KB951748
    ... The firewall built in Widows XP is a poor excuse for a firewall. ... What has happened to Microsoft QC and their testing of updates. ... in the meantime we await microsoft to fix the problem. ... followed the same install - uninstall procedure of the security ...
    (microsoft.public.windowsupdate)
  • Re: KB951748
    ... i also have a friend with this problem who uses "comodo" firewall, ... How do they download the fix when MS find one? ... the same install - uninstall procedure of the security updates. ...
    (microsoft.public.windowsupdate)
  • Re: latest updates hoses system
    ... seems the fix is to lower ZA's security. ... I'm not going to lower my firewall ... the update, my system crashed, did uninstall it improperly? ... so I doubt there will be a fix. ...
    (microsoft.public.windowsxp.general)
  • Re: Cannot Open IE after Windows Updates Vista Home
    ... I have Windows Update running in the background? ... third-party firewall AND enable the Windows Firewall. ... Uninstall "Security Update for Windows Internet Explorer 7 " ... I am still none the wiser on how to fix this problem. ...
    (microsoft.public.windowsupdate)
  • Re: Word 2007 scanning for virus never ends; Word will not start
    ... New computers often come with 60 or 90 day trial version of AV ... even Norton's uninstall cleaner that you can download from their web site doesn't do it either. ... Whether they are really as incompetent as they seem, I am unsure: I think they have a secret mission to blacken Microsoft's name because people like you like to hate Microsoft and this just adds fuel to the fire. ... have tried to fix the problem with your diagnostic program. ...
    (microsoft.public.word.application.errors)