Re: Stop Error 0x0000008E

Dawn

I am not sure I would devote too much time investigating a singe Stop
Error Report. They only become a problem if they repeat. The first thing
you should do when an error occurs is to restart. This solves many
errors.

I also would not use the search engine in Device Manager to look for an
update. If you can provide the name of the device this Controller is
controlling we might check what it it needs.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



dawnvk wrote:
This only happened once and it was long after the machine had been
running.

I checked the decide manager and have one yellow ? But I have no idea
what it is or how to find out. Here's the info I can find on it:

It's under Other deivces - Multimedia Controller. When I double click
on Multimedia Controller to get more info it says: Device Type: Other
Decices, Manf: Unknown, Location: PCI Slot 1 (PCI bus 4, device 6,
function 0)
Device Status: The drivers for this device are not installed. (Code
28) To reinstall drivers for this device click Reinstall Driver.

I did this using the Install Automatically (Recommended) The wizard
searched forever and then said Cannot install this Hardware. The
hardware was not installed because the wizard cannot find the
necessary software.

I'd love to provide a disk for it but I have no idea what it is... Is
there a way to tell?

Next I ran the sigverif.exe. It ran a scan, and found a list of 9
files not signed, but didn't give me any options. I'd attach a screen
shot, but I don't know how.

Next I'll run a check disk and see what that shows. And I'll see if I
can figure out how to do that RAM check - it looks a little
complicated...

Thanks for all your help!

Everything else under Device Manager looks ok.

"Gerry" wrote:

Dawn

Background information on Stop Error message 0x8E
http://msdn2.microsoft.com/en-us/library/ms794023.aspx

0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
A kernel mode program generated an exception which the error handler
didn't catch. These are nearly always hardware compatibility issues
(which sometimes means a driver issue or a need for a BIOS upgrade).
Source: http://aumha.org/a/stop.htm

Does the problem arise during start up or does it occur later?

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not
checked.

Remove any dust bunnies from inside the computer casing using an Air
Duster and check all fans are running.

Check the hard drive for bad sectors by running chkdsk /f /r

You need to be aware that running chkdsk can take hours

Faulty RAM. You might test your RAM memory
http://www.memtest.org/

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


dawnvk wrote:
Also, can you point me to the steps to test my HD and RAM?

Thanks again.
Dawn

"Nepatsfan" wrote:

"dawnvk" <dawnvk@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A7DD3D89-2304-48CD-B0F5-20BCA1AC0C9D@xxxxxxxxxxxxxxxx
HELP, I was just doing my thing today when blink, I got this Stop
Error Blue Screen. I haven't installed any drivers, I wasn't even
doing anything when it happened. I have plenty of HD space (&0+ GB
Free) and RAM (2 GB), I've not added any hardware or changed
anything.
I rebooted and it seems fine, but now since I don't know what
caused it, I'm afraid it'll happen again.

Under the tech info it said:
Stop: 0x0000008E (0xc00000090, 0x2ECF1772, 0xBA4E7E10, 0x00000000)
Beginning dump of physical memory
Physical memory dump complete

How do I find out what caused this so I can fix it so it won't
happen again?

Thanks,
Dawn

You may find some clues in Event Viewer that will give you a better
idea of what happened.

Right click My Computer and select Manage from the menu.
In the left hand pane of Computer Management, click the + sign next
to Event Viewer.
In Event Viewer, click on Application.
Check for any error or warning events that occurred at the time the
blue screen appeared.
Note: You can click on View -> Filter Events on the toolbar to
display only warning and error events. Simply uncheck Information
in the Properties *** and click OK.
After checking the Application branch, do the same for the System
branch.

Hopefully, it was a one time event but it wouldn't hurt to test
your hard drive and RAM. Also, make sure you have all your
important files backed up. And check to make sure the backup can
be restored.

Good luck

Nepatsfan


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