Re: Explorer unresponsive


"Gerry" <gerry@xxxxxxxxxx> wrote in message
news:uEx8yBGXIHA.4448@xxxxxxxxxxxxxxxxxxxxxxx
Jeff

The Commit Charges figures from Task Manager are less than your RAM. The
peak is large but the current figure quite reasonable. Are you running
some programmes e.g. graphics which create big demands for memory?

I run Corel Draw and Photoshop.

The Defragmenter Report suggests you have an HP Digital Image software.
What exactly is this?

It is a program for moving digital photos from camera to computer and
manipulating them.

You should be able to gather more information from Task Manager. With
the Processes tab open select View, Select, Columns and check the boxes
before Peak Memory Usage and Virtual Memory size. What are the figures
for the 6 processes using the largest amounts?

Does your system become noticeably more responsive after rebooting?

Not that I have noticed.

Your system is badly fragmented.

Select Start, All Programs, Accessories, System Tools, Disk CleanUp to
Empty your Recycle Bin and Remove Temporary Internet Files. Also
select Start, All Programs, accessories, System Tools, Disk CleanUp,
More Options, System Restore and remove all but the latest System
Restore point. Run Disk Defragmenter.

I did all you specified, then rebooted and tried again, but IE still freezes
after is opens.



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Jeff Stanton wrote:
Gerry,
1.0 Gb RAM
Task Manager:
Total Commit 413204
Limit 2521760
Peak 928444
Computer on 24/7, with periodic reboots.
Defragmenter:
Volume (C:)
Volume size = 102 GB
Cluster size = 4 KB
Used space = 28.76 GB
Free space = 72.82 GB
Percent free space = 71 %

Volume fragmentation
Total fragmentation = 7 %
File fragmentation = 15 %
Free space fragmentation = 0 %

File fragmentation
Total files = 98,587
Average file size = 529 KB
Total fragmented files = 4,799
Total excess fragments = 25,294
Average fragments per file = 1.25

Pagefile fragmentation
Pagefile size = 1.50 GB
Total fragments = 1

Folder fragmentation
Total folders = 8,371
Fragmented folders = 248
Excess folder fragments = 569

Master File Table (MFT) fragmentation
Total MFT size = 131 MB
MFT record count = 107,496
Percent MFT in use = 80 %
Total MFT fragments = 3

--------------------------------------------------------------------------------
Fragments File Size Most fragmented files
1,536 14 MB \Documents and Settings\Jeff
Stanton\Local Settings\Temp\Norton Internet Security 2008 11-26-2007
14h5m28s.log 901 56 MB \System Volume
Information\catalog.wci\00010003.ci
349 32 MB \System Volume
Information\_restore{65CB372D-E45C-438A-8D1D-62BA9819FA04}\RP1283\snapshot\_REGISTRY_MACHINE_SOFTWARE
314 24 MB \Documents and
Settings\NetworkService\Local Settings\Temporary Internet
Files\Content.IE5\016N4LUZ\iTunes[1].msi 308 31 MB \System
Volume
Information\_restore{65CB372D-E45C-438A-8D1D-62BA9819FA04}\RP1222\snapshot\_REGISTRY_MACHINE_SOFTWARE
278 17 MB \System Volume
Information\_restore{65CB372D-E45C-438A-8D1D-62BA9819FA04}\RP1251\A0080619.exe
274 17 MB \Program Files\Common Files\Symantec
Shared\VirusDefs\BinHub\virscan7.dat 221 2 MB \Documents and
Settings\Jeff Stanton\Local Settings\Application
Data\HP\Digital Imaging\cache2\3.DB 201 2 MB \Documents and
Settings\Jeff Stanton\Local
Settings\Temp\vcredist32_11-26-2007_14h5m14s.log 195 14
MB \System Volume
Information\_restore{65CB372D-E45C-438A-8D1D-62BA9819FA04}\RP1266\A0081101.rbf
182 13 MB \System Volume
Information\_restore{65CB372D-E45C-438A-8D1D-62BA9819FA04}\RP1243\A0080426.dll
163 21 MB \Documents and Settings\Jeff
Stanton\Local Settings\Application
Data\Google\GoogleEarth\dbCache.dat 147 9 MB
\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp
144 9 MB
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_31544.xml 144 9 MB
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_31964.xml
144 9 MB
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_33074.xml
144 9 MB
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_32954.xml
144 9 MB
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_32324.xml
144 9 MB
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_32354.xml
140 663 KB \WINDOWS\ntbtlog.txt
136 8 MB
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_33103.xml
130 1 MB \Documents and Settings\Jeff
Stanton\Local Settings\Application Data\HP\Digital
Imaging\cache2\44.DB 129 8 MB \System Volume
Information\_restore{65CB372D-E45C-438A-8D1D-62BA9819FA04}\RP1225\A0079914.dll
129 8 MB \System Volume
Information\_restore{65CB372D-E45C-438A-8D1D-62BA9819FA04}\RP1225\A0079916.dll
120 15 MB \Program Files\Corel\CorelDRAW
Graphics Suite 13\CorelPHOTO-PAINT\Samples\Sample2.cpt
118 88 MB \export.reg
114 7 MB \System Volume
Information\_restore{65CB372D-E45C-438A-8D1D-62BA9819FA04}\RP1266\A0081087.msi
110 661 KB \Documents and Settings\Jeff
Stanton\Local Settings\Application Data\HP\Digital
Imaging\cache2\67.DB 108 6 MB \Program
Files\Common Files\Symantec
Shared\SymcData\nco1.0defs\BinHub\Identifiers.xml.bin 106 19 MB
\System Volume
Information\_restore{65CB372D-E45C-438A-8D1D-62BA9819FA04}\RP1266\A0081097.rbf
No memory optimizers. Event Viewer:
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 1/20/2008
Time: 9:11:16 PM
User: PREFERRE-25E480\Jeff Stanton
Computer: PREFERRE-25E480
Description:
The server {FBA44040-BD27-4A09-ACC8-C08B7C723DCD} did not register
with DCOM within the required timeout.
Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 1/19/2008
Time: 8:52:07 AM
User: N/A
Computer: PREFERRE-25E480
Description:
Fault bucket 126637809.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 36 33 37 38 30 12663780
0010: 39 0d 0a 9..

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 1/19/2008
Time: 8:52:04 AM
User: N/A
Computer: PREFERRE-25E480
Description:
Hanging application iexplore.exe, version 6.0.2900.2180, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 36 re.exe 6
0020: 2e 30 2e 32 39 30 30 2e .0.2900.
0028: 32 31 38 30 20 69 6e 20 2180 in
0030: 68 75 6e 67 61 70 70 20 hungapp
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 30 30 30 t 000000
0050: 30 30 00

"Gerry" <gerry@xxxxxxxxxx> wrote in message
news:%23WvXJxpWIHA.6140@xxxxxxxxxxxxxxxxxxxxxxx
Jeff

How much RAM.

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

Do you leave your computer on 24/7?

Open Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as
it is more informative.

Any memory optimisers installed?

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear
in a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and
double click on the error you want to copy. In the window, which
appears is a button resembling two pages. Click the button and close
Event Viewer.Now start your message (email) and do a paste into the
body of the message. Make sure this is the first paste after exiting
from Event Viewer.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Jeff Stanton wrote:
Internet Explorer on my desktop has suddenly become unresponsive. I
can open it, it still receives and displays websites, but will not
respond to my mouse. Any suggestions?

Jeff




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