Re: Explorer unresponsive

Gerry,
1.0 Gb RAM
Task Manager:
Total Commit 413204
Limit 2521760
Peak 928444
Computer on 24/7, with periodic reboots.
Defragmenter:
Volume (C:)
Volume size = 102 GB
Cluster size = 4 KB
Used space = 28.76 GB
Free space = 72.82 GB
Percent free space = 71 %

Volume fragmentation
Total fragmentation = 7 %
File fragmentation = 15 %
Free space fragmentation = 0 %

File fragmentation
Total files = 98,587
Average file size = 529 KB
Total fragmented files = 4,799
Total excess fragments = 25,294
Average fragments per file = 1.25

Pagefile fragmentation
Pagefile size = 1.50 GB
Total fragments = 1

Folder fragmentation
Total folders = 8,371
Fragmented folders = 248
Excess folder fragments = 569

Master File Table (MFT) fragmentation
Total MFT size = 131 MB
MFT record count = 107,496
Percent MFT in use = 80 %
Total MFT fragments = 3

--------------------------------------------------------------------------------
Fragments File Size Most fragmented files
1,536 14 MB \Documents and Settings\Jeff Stanton\Local
Settings\Temp\Norton Internet Security 2008 11-26-2007 14h5m28s.log
901 56 MB \System Volume
Information\catalog.wci\00010003.ci
349 32 MB \System Volume
Information\_restore{65CB372D-E45C-438A-8D1D-62BA9819FA04}\RP1283\snapshot\_REGISTRY_MACHINE_SOFTWARE
314 24 MB \Documents and Settings\NetworkService\Local
Settings\Temporary Internet Files\Content.IE5\016N4LUZ\iTunes[1].msi
308 31 MB \System Volume
Information\_restore{65CB372D-E45C-438A-8D1D-62BA9819FA04}\RP1222\snapshot\_REGISTRY_MACHINE_SOFTWARE
278 17 MB \System Volume
Information\_restore{65CB372D-E45C-438A-8D1D-62BA9819FA04}\RP1251\A0080619.exe
274 17 MB \Program Files\Common Files\Symantec
Shared\VirusDefs\BinHub\virscan7.dat
221 2 MB \Documents and Settings\Jeff Stanton\Local
Settings\Application Data\HP\Digital Imaging\cache2\3.DB
201 2 MB \Documents and Settings\Jeff Stanton\Local
Settings\Temp\vcredist32_11-26-2007_14h5m14s.log
195 14 MB \System Volume
Information\_restore{65CB372D-E45C-438A-8D1D-62BA9819FA04}\RP1266\A0081101.rbf
182 13 MB \System Volume
Information\_restore{65CB372D-E45C-438A-8D1D-62BA9819FA04}\RP1243\A0080426.dll
163 21 MB \Documents and Settings\Jeff Stanton\Local
Settings\Application Data\Google\GoogleEarth\dbCache.dat
147 9 MB
\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp
144 9 MB
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_31544.xml
144 9 MB
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_31964.xml
144 9 MB
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_33074.xml
144 9 MB
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_32954.xml
144 9 MB
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_32324.xml
144 9 MB
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_32354.xml
140 663 KB \WINDOWS\ntbtlog.txt
136 8 MB
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_33103.xml
130 1 MB \Documents and Settings\Jeff Stanton\Local
Settings\Application Data\HP\Digital Imaging\cache2\44.DB
129 8 MB \System Volume
Information\_restore{65CB372D-E45C-438A-8D1D-62BA9819FA04}\RP1225\A0079914.dll
129 8 MB \System Volume
Information\_restore{65CB372D-E45C-438A-8D1D-62BA9819FA04}\RP1225\A0079916.dll
120 15 MB \Program Files\Corel\CorelDRAW Graphics
Suite 13\CorelPHOTO-PAINT\Samples\Sample2.cpt
118 88 MB \export.reg
114 7 MB \System Volume
Information\_restore{65CB372D-E45C-438A-8D1D-62BA9819FA04}\RP1266\A0081087.msi
110 661 KB \Documents and Settings\Jeff Stanton\Local
Settings\Application Data\HP\Digital Imaging\cache2\67.DB
108 6 MB \Program Files\Common Files\Symantec
Shared\SymcData\nco1.0defs\BinHub\Identifiers.xml.bin
106 19 MB \System Volume
Information\_restore{65CB372D-E45C-438A-8D1D-62BA9819FA04}\RP1266\A0081097.rbf
No memory optimizers.
Event Viewer:
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 1/20/2008
Time: 9:11:16 PM
User: PREFERRE-25E480\Jeff Stanton
Computer: PREFERRE-25E480
Description:
The server {FBA44040-BD27-4A09-ACC8-C08B7C723DCD} did not register with DCOM
within the required timeout.
Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 1/19/2008
Time: 8:52:07 AM
User: N/A
Computer: PREFERRE-25E480
Description:
Fault bucket 126637809.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 36 33 37 38 30 12663780
0010: 39 0d 0a 9..

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 1/19/2008
Time: 8:52:04 AM
User: N/A
Computer: PREFERRE-25E480
Description:
Hanging application iexplore.exe, version 6.0.2900.2180, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 36 re.exe 6
0020: 2e 30 2e 32 39 30 30 2e .0.2900.
0028: 32 31 38 30 20 69 6e 20 2180 in
0030: 68 75 6e 67 61 70 70 20 hungapp
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 30 30 30 t 000000
0050: 30 30 00

"Gerry" <gerry@xxxxxxxxxx> wrote in message
news:%23WvXJxpWIHA.6140@xxxxxxxxxxxxxxxxxxxxxxx
Jeff

How much RAM.

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

Do you leave your computer on 24/7?

Open Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as it
is more informative.

Any memory optimisers installed?

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Jeff Stanton wrote:
Internet Explorer on my desktop has suddenly become unresponsive. I
can open it, it still receives and displays websites, but will not
respond to my mouse. Any suggestions?

Jeff




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