Re: GO Back causes blue screen of death



Poprivet wrote:
William B. Lurie wrote:
Malke wrote:
Daisybookworm wrote:
I had Go back 2007 installed in a Windows XP Pro system. It started
to malfunction and technical support advised me to uninstall it
using add/remove and Norton Clean UP tool. This resulted in a blue
screen system crash that had corrupted Windows XP Pro. Symantec
Technical Support said I had to contact Microsoft Technical Support
- $80 up-front-fee if I had proceeded with them. The system would
not boot from the XP disk. nor the Symantec Recovery disk. When
reinstalling XP on Drive :C out of necessity, Windows corrupted the
partitioning on a separate hard drive. I had to spend $500 to
recover data from the second hard drive. The problem started by GO
Back not working and corrupting files. Go back in 2007 bundle is a
problem and there appears to be no satisfactory warning that it
will corrupt Windows XP Pro when uninstalled. Hard to recommend
Symantec products under these conditions. I was also very
disappointed to find in SystemWorks 2007 that Ghost had been
removed and a much inferiour Save and Restore Program included.
Yes, bundles make it cheaper but I feel ripped off compared to
SystemWorks 2006. Overall, SystemWorks 2007 slowed my system to
unbeleievable levels and then ultimately led to a full system crash
with corruption of XP, loss of partitioning and loss of data.
Beware.
Is there a question in all that dense text or is it just a rant? If
the former, I don't see it. If the latter, we all know how terrible
Symantec products are and no knowledgeable tech would recommend any
of them. In your case, I would retrieve your data with either Knoppix (a Linux
distro that runs from CD) or a Bart's PE and then do a clean install
of Windows. Don't install anything from Symantec again. For imaging,
there is Acronis True Image. For antivirus programs NOD32, Kaspersky, or
Avast (free) are recommended. A "System Works" type of suite is not
needed on XP. http://www.knoppix.net
http://www.nu2.nu/pebuilder/ - Bart's PE Builder

http://michaelstevenstech.com/cleanxpinstall.html - Clean Install
How-To
http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows
- What you will need on-hand



Malke
I read all of the above and saw myself in that seat for a
while years ago. I solved the rebuilding problem by
*always* having a recent clone available on a separate
hard drive. But, frankly, except that NSW 2006 causes
ridiculously slow boot-up, I found it to be an excellent
product, and Symantec tech support has grown steadily
better in recent years. As pointed out, it incorporates
GHOST 10 which is a take-over of Drive Image 7 and works quite
well. I'm too old and too heavily involved to regroup away
from Symantec, but thanks for the warning about NSW 2007.
I never see NSW 2007 on the shelves, and maybe, miraculously,
reports of its undesirability leaked out and nobody stocks it!

Usually a slowed boot time is the result of using both GoBack and Ghost at the same time. Given proper management and setup for Ghost, GoBack is no longer needed and the issues of Restore Point problems will go away, too. Remove GoBack since you run Ghost, and I'll bet you see a big improvement. It's a javaw.exe issue mostly.

Pop`


Pop, I don't believe that I have any 'Restore Points'. I mean,
not as such. All of my backups are full system GHOST backup
drive images, located always on a different hard drive,
accessible and catalogued by GHOST. They are, of course,
all listed as Restore Points in GHOST.

To my knowledge, I have no "GoBack" and did not load it when
installing NSW2006 Premier back in late 2005. I can't even turn
off GHOST while running normal because NSW's AV activities are (unfortunately) intertwined with it. I cannot selectively boot
with only portions of NSW loading (or if you can tell me how,
please do!).
Bill L.
.



Relevant Pages

  • Re: GO Back causes blue screen of death
    ... Technical Support said I had to contact Microsoft Technical Support ... nor the Symantec Recovery disk. ... Back not working and corrupting files. ... GHOST 10 which is a take-over of Drive Image 7 and works quite ...
    (microsoft.public.windowsxp.basics)
  • Re: GO Back causes blue screen of death
    ... malfunction and technical support advised me to uninstall it using add/remove and Norton Clean UP tool. ... Symantec Technical Support said I had to contact Microsoft Technical Support - $80 ... The problem started by GO Back not working and corrupting files. ... I would retrieve your data with either Knoppix or a Bart's PE and then do a clean install of Windows. ...
    (microsoft.public.windowsxp.basics)
  • Re: GO Back causes blue screen of death
    ... system crash that had corrupted Windows XP Pro. ... Symantec Technical ... Support said I had to contact Microsoft Technical Support - $80 ... corrupting files. ...
    (microsoft.public.windowsxp.basics)
  • Re: Symantec Go Back causes blue screen of death
    ... malfunction and technical support advised me to uninstall it using ... Symantec Technical Support said I had to ... working and corrupting files. ...
    (microsoft.public.windowsxp.general)
  • Re: Norton Ghost 2003 LiveUpdate Discontinued?
    ... Symantec updates must be done ... I also wonder if one can duplicate the effect of a LiveUpdate session ... Some of the files Ghost ... USB drives. ...
    (microsoft.public.windowsxp.help_and_support)