Re: GO Back causes blue screen of death



Thanks, Malke.
Pleased that you received value from my posting a comment and experience
rather than a question. I, too, had excellent experience with SystemWorks
2006. There does appear to be something shakey in 2007, perhaps due to the
compatability necessary for Vista. I'm just being selective about what I
install this time around - Ghost 12 is fantastic, Internet Security group
works well but I'm concentrating on using inbuilt utilities of Windows XP for
defragmentation, disk clean up, etc.

"William B. Lurie" wrote:

Malke wrote:
Daisybookworm wrote:
I had Go back 2007 installed in a Windows XP Pro system. It started to
malfunction and technical support advised me to uninstall it using
add/remove and Norton Clean UP tool. This resulted in a blue screen
system crash that had corrupted Windows XP Pro. Symantec Technical
Support said I had to contact Microsoft Technical Support - $80
up-front-fee if I had proceeded with them. The system would not boot
from the XP disk. nor the Symantec Recovery disk. When reinstalling XP
on Drive :C out of necessity, Windows corrupted the partitioning on a
separate hard drive. I had to spend $500 to recover data from the
second hard drive. The problem started by GO Back not working and
corrupting files. Go back in 2007 bundle is a problem and there
appears to be no satisfactory warning that it will corrupt Windows XP
Pro when uninstalled. Hard to recommend Symantec products under these
conditions. I was also very disappointed to find in SystemWorks 2007
that Ghost had been removed and a much inferiour Save and Restore
Program included. Yes, bundles make it cheaper but I feel ripped off
compared to SystemWorks 2006. Overall, SystemWorks 2007 slowed my
system to unbeleievable levels and then ultimately led to a full
system crash with corruption of XP, loss of partitioning and loss of
data. Beware.

Is there a question in all that dense text or is it just a rant? If the
former, I don't see it. If the latter, we all know how terrible Symantec
products are and no knowledgeable tech would recommend any of them.

In your case, I would retrieve your data with either Knoppix (a Linux
distro that runs from CD) or a Bart's PE and then do a clean install of
Windows. Don't install anything from Symantec again. For imaging, there
is Acronis True Image. For antivirus programs NOD32, Kaspersky, or Avast
(free) are recommended. A "System Works" type of suite is not needed on XP.

http://www.knoppix.net
http://www.nu2.nu/pebuilder/ - Bart's PE Builder

http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To
http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows -
What you will need on-hand



Malke
I read all of the above and saw myself in that seat for a
while years ago. I solved the rebuilding problem by
*always* having a recent clone available on a separate
hard drive. But, frankly, except that NSW 2006 causes
ridiculously slow boot-up, I found it to be an excellent
product, and Symantec tech support has grown steadily
better in recent years. As pointed out, it incorporates
GHOST 10 which is a take-over of Drive Image 7 and works quite
well. I'm too old and too heavily involved to regroup away
from Symantec, but thanks for the warning about NSW 2007.
I never see NSW 2007 on the shelves, and maybe, miraculously,
reports of its undesirability leaked out and nobody stocks it!

.



Relevant Pages

  • Re: GO Back causes blue screen of death
    ... Symantec Technical Support said I had to contact Microsoft Technical Support - $80 up-front-fee if I had proceeded with them. ... When reinstalling XP on Drive:C out of necessity, Windows corrupted the partitioning on a separate hard drive. ... The problem started by GO Back not working and corrupting files. ... I would retrieve your data with either Knoppix or a Bart's PE and then do a clean install of Windows. ...
    (microsoft.public.windowsxp.basics)
  • Re: GO Back causes blue screen of death
    ... Technical Support said I had to contact Microsoft Technical Support ... nor the Symantec Recovery disk. ... Back not working and corrupting files. ... GHOST 10 which is a take-over of Drive Image 7 and works quite ...
    (microsoft.public.windowsxp.basics)
  • Re: GO Back causes blue screen of death
    ... malfunction and technical support advised me to uninstall it using add/remove and Norton Clean UP tool. ... Symantec Technical Support said I had to contact Microsoft Technical Support - $80 ... The problem started by GO Back not working and corrupting files. ... I would retrieve your data with either Knoppix or a Bart's PE and then do a clean install of Windows. ...
    (microsoft.public.windowsxp.basics)
  • Re: Symantec Go Back causes blue screen of death
    ... malfunction and technical support advised me to uninstall it using ... Symantec Technical Support said I had to ... working and corrupting files. ...
    (microsoft.public.windowsxp.general)
  • Re: Norton SysWrks 2003 and its 2003 antivirus issue after SP2 install
    ... Here's a response I received regarding Norton antivirus 2003 from Symantec: ... Thank you for contacting Symantec Online Technical Support. ... I understand your concerns regarding the issue with Windows Security Pack 2 ...
    (microsoft.public.windowsupdate)