Re: GO Back causes blue screen of death
- From: "William B. Lurie" <billurie@xxxxxxxxxx>
- Date: Sun, 26 Aug 2007 11:32:28 -0400
Malke wrote:
Daisybookworm wrote:I read all of the above and saw myself in that seat for aI had Go back 2007 installed in a Windows XP Pro system. It started to malfunction and technical support advised me to uninstall it using add/remove and Norton Clean UP tool. This resulted in a blue screen system crash that had corrupted Windows XP Pro. Symantec Technical Support said I had to contact Microsoft Technical Support - $80 up-front-fee if I had proceeded with them. The system would not boot from the XP disk. nor the Symantec Recovery disk. When reinstalling XP on Drive :C out of necessity, Windows corrupted the partitioning on a separate hard drive. I had to spend $500 to recover data from the second hard drive. The problem started by GO Back not working and corrupting files. Go back in 2007 bundle is a problem and there appears to be no satisfactory warning that it will corrupt Windows XP Pro when uninstalled. Hard to recommend Symantec products under these conditions. I was also very disappointed to find in SystemWorks 2007 that Ghost had been removed and a much inferiour Save and Restore Program included. Yes, bundles make it cheaper but I feel ripped off compared to SystemWorks 2006. Overall, SystemWorks 2007 slowed my system to unbeleievable levels and then ultimately led to a full system crash with corruption of XP, loss of partitioning and loss of data. Beware.
Is there a question in all that dense text or is it just a rant? If the former, I don't see it. If the latter, we all know how terrible Symantec products are and no knowledgeable tech would recommend any of them.
In your case, I would retrieve your data with either Knoppix (a Linux distro that runs from CD) or a Bart's PE and then do a clean install of Windows. Don't install anything from Symantec again. For imaging, there is Acronis True Image. For antivirus programs NOD32, Kaspersky, or Avast (free) are recommended. A "System Works" type of suite is not needed on XP.
http://www.knoppix.net
http://www.nu2.nu/pebuilder/ - Bart's PE Builder
http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To
http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - What you will need on-hand
Malke
while years ago. I solved the rebuilding problem by
*always* having a recent clone available on a separate
hard drive. But, frankly, except that NSW 2006 causes
ridiculously slow boot-up, I found it to be an excellent
product, and Symantec tech support has grown steadily
better in recent years. As pointed out, it incorporates
GHOST 10 which is a take-over of Drive Image 7 and works quite
well. I'm too old and too heavily involved to regroup away
from Symantec, but thanks for the warning about NSW 2007.
I never see NSW 2007 on the shelves, and maybe, miraculously,
reports of its undesirability leaked out and nobody stocks it!
.
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