Re: Windows Update files deleted
- From: "Jim Wood" <jim.wood@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 23 Jan 2007 12:37:06 +1000
I re-registered MSXML3.DLL as advised and was immediately then able to
update. Of 9 updates only one failed KB923789 (for Adobe Macromedia Flash
Player), which was, I believe, the one which failed to update just before
Christmas. I tried this one again, and again it failed with the error code
of 0x643 showing in the download history page. Then AutoUpdate reported the
same update was ready for installation, but again installation failed. I
updated the flash player from the Adobe site and tried KB923789 again with
the same failed installation. Is this failure with the one update
significant and worth chasing further?
Again many thanks for re-enabling my windows updates!
--
Regards,
Jim Wood
"TaurArian [MS-MVP]" <taurarianREMOVECAPS@xxxxxxxxx> wrote in message
news:%23hGAERgPHHA.3872@xxxxxxxxxxxxxxxxxxxxxxx
Some have reported that simply re-registering the MSXML3.DLL seems to fix
the problem.
1. Click Start.
2. Choose Run.
3. In the Run box, type: regsvr32 MSXML3.DLL
Press okay
If that hasn't helped you may need to re-registered some more files:
1. Click Start.
2. Choose Run.
3. In the Run box, type (pressing okay after each one) :-
net stop wuauserv
Repeat for the following:
regsvr32 wuapi.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wuweb.dll
regsvr32 MSXML3.dll
regsvr32 qmgr.dll
regsvr32 qmgrprxy.dll
regsvr32 jscript.dll
net start wuauserv
To reinstall the Automatic Updates service, follow these steps in this
article -
You receive a "Windows Update has encountered an error and cannot display
the requested
page" error message when you try to install an update
http://support.microsoft.com/default.aspx?scid=kb;en-us;883614
If you need to reinstall the ActiveX controls (because they may have
become corrupt):-
Follow this article -
The Windows Update Web site and the Microsoft Update Web site do not scan
for updates when
you repair a failed installation of Windows XP Service Pack 2 or of
Windows XP Service
Pack 1
http://support.microsoft.com/kb/916259
--
====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Backup and data recovery: http://www.acronis.com/
Enhancing file system performance: http://www.diskeeper.com/defrag.asp
"Jim Wood" <jim.wood@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:45b3f863$0$5747$afc38c87@xxxxxxxxxxxxxxxxxxxxxxx
|I have a laptop for my occasional travels and as an emergency back up for
my
| regular desktop model at home. I use WindowsXp Home on both. Both are
| relatively new Acers and came with pre-installed WindowsXP Home.
|
| When at home I run the laptop briefly on a weekend at fortnightly
intervals
| to keep it updated, charged and synchronised with my main data files.
|
| Until Christmas the laptop was performing faultlessly and accessing
Windows
| Updates successfully when run. My desktop computer continues to update
| without difficulty. Both have downloaded IE7 and use IE7. A special MS
fix
| (KB904942-v2-x86-ENU) was required for IE7 to access my old Hotmail
account
| (this worked on the desktop, but not on the laptop).
|
| Just before Christmas the laptop had problems updating an offered update
(on
| a viewer as I recollect - it reported the attempted update had failed)
and
| since then when I try to go to Windows Update on the laptop I am taken
to a
| screen where I am advised the files used for updating have been deleted
from
| the computer and I am invited to click continue to register and download
the
| needed updating files. When I do so the screen goes through a routine of
| counting the percentage for Registration and then for Downloading, but,
| having apparently completed this process, instead of taking me to the
update
| page I am taken back to the page advising the files are deleted and
offering
| again registration and downloading. I have now gone though this circuit
| several times with the same fruitless results on 3 - 4
weekly/fortnightly
| attempts.
|
| Did the pre-Christmas failed update cause this laptop problem, is it
related
| to IE7 and is there a fix I can apply as I would wish to keep the laptop
| ready for travel or emergency use?
|
| --
| Regards,
|
| Jim Wood,
| Brisbane, Australia
|
|
.
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