Re: shutdown

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



cakes wrote:

computer freezes during shutdown/denies me access to msconfig tools
though I am signed in as administrator

I'm sorry but this isn't enough information for you to get focused help.
See this link for what details you need to include in your next post:

http://www.dts-l.org/goodpost.htm

In the meantime:

The First Question Of Troubleshooting: what changed between the time
things worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the
malware/virus status of the machine? If you think it is clean, what
programs (and versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

In your case, I would answer the Second Question first.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.



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