Re: Boot problems

I have a new latitude D620 laptop. Since my last windows update in december,
my system has been doing the same thing. When I boot, I get the login and
then the screen goes blank. I have to hard boot. I can boot in safe mode
okay. If I use system restore to roll back the updates, the system works
okay. If I install the updates again, the system does the same thing. I
would really appreciate any thoughts you have on this. My system has been
solid since I got the PC four months ago. It seems to be related to the
security updates. Also, when they did work, I found IE7 would not function
properly. I removed IE7 and installed the other updates and the black screen
came back. I removed them and then it worked again. This is a stock system
from Dell and I have not added programs to it.

"Gerry Cornell" wrote:

RB

The first thing I discover is that there is an available BIOS update.
http://downloadfinder.intel.com/scripts-df-external/filter_results.aspx?strTypes=all&ProductID=2229&OSFullName=Windows*+XP+Home+Edition&lang=eng&strOSs=45&submit=Go%21
if link broken try
http://snipurl.com/14nkw

http://downloadmirror.intel.com/df-support/11738/ENG/README.txt


http://downloadmirror.intel.com/df-support/11738/ENG/GC_0313_ReleaseNotes.pdf
if link broken try
http://snipurl.com/14nls

There do seem to have been a number of updates fixing various issues over
the last 12 months.

You cannot create FAT32 partitions over 32 gb with Microsoft tools in
Windows
XP. A third party utility is needed. FAT32 partitions once created by a
third party
utility can, however, be read by the system. Have you installed existing
older
programmes and mentioned that it was your intention to do so to the store
staff
before purchase? If yes what might they be?

This information from the chkdsk report is pertinent to your problem:
"Windows found errors on the disk, but will not fix them
because disk checking was run without the /F (fix) parameter"

Try this:
1. Click Start, and then Run.
2. In Open, type cmd, and then press ENTER.
3. Type "chkdsk C:/F" without the quotes, and then press ENTER.

Note If one or more of the files on the hard disk are open, you will receive
the
following message:
Chkdsk cannot run because the volume is in use by another process.
Would you like to schedule this volume to be checked the next time the
system restarts? (Y/N)
Type Y, and then press ENTER to schedule the disk check, and then
restart your computer to start the disk check


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

"RB" <RB@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:1F2696D9-CF91-4A67-9800-5A7C5375EA0E@xxxxxxxxxxxxxxxx
The problem has beeen occurring for the past few weeks. Previously bootup
was fast and straightforward. Let me say that I appreciate your
assistance
very much.

Here are the answers to your questions:

I received the computer from the store and do not know how the original
partitions were created or what utility was used (wouldn"t it have been
the
Windows insallation disk?)

I don't know why the file system is formatted as FAT32. Could it have
something to do with the mother board?:
Board: Intel Corporation D101GGC AAD35788-304
Serial Number: BTGC54813167
Bus Clock: 133 megahertz
BIOS: Award BIOS for Intel GC11010N.86A.0304.2005.1108.2115 11/08/2005

The following is the chkdsk report for the two drives (on the same disk);
chkdsk C:\
The type of the file system is FAT32.
Volume Serial Number is 90FC-8D3D
Windows is verifying files and folders...
Windows found errors on the disk, but will not fix them
because disk checking was run without the /F (fix) parameter.
\WINDOWS\Prefetch\CHKDSK.EXE-2CC4C59D.pf first allocation unit is not
valid. The entry will be truncated.
The size of the \WINDOWS\system32\config\software.LOG entry is not valid.
File and folder verification is complete.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.
30,709,264 KB total disk space.
366,752 KB in 1,754 hidden files.
84,272 KB in 4,873 folders.
11,458,256 KB in 106,035 files.
18,799,968 KB are available.

16,384 bytes in each allocation unit.
1,919,329 total allocation units on disk.
1,174,998 allocation units available on disk.

chkdsk d:\
The type of the file system is FAT32.
Volume Serial Number is 6E7E-38AD
Windows is verifying files and folders...
File and folder verification is complete.
Windows has checked the file system and found no problems.
47,412,256 KB total disk space.
1,390,528 KB in 121 hidden files.
34,848 KB in 1,081 folders.
3,371,648 KB in 13,268 files.
42,615,200 KB are available.

32,768 bytes in each allocation unit.
1,481,633 total allocation units on disk.
1,331,725 allocation units available on disk.


"Gerry Cornell" wrote:

RB

How were the original partitions created and what utility was used to
format
the drive as FAT32?
What cluster size is reported by chkdsk? How many cluster are there in
each
partition?

Limitations of the FAT32 File System in Windows XP
http://support.microsoft.com/?kbid=314463

Why was the disk formatted as FAT32 rather than NTFS?



--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~





"RB" <RB@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:929532E0-3A5F-4AE8-B64D-925EECD69FE6@xxxxxxxxxxxxxxxx
As the computer is barely one year old I would be surprised if there
were
hardware problems but I am attaching the HDTune analyses you requested.

I am more inclined to think that I have some software conflict but so
far
have not found anything.

As I mentioned, startup is successful on restart as after entering
safe
mode or in the course of working in normal mode. The problem seems to
occur
mainly when stating up after the computer has been shut down.

My hard drive is Western Digital model WDC WD800JD-00LSA0 divided up
into
c:
(FAT32 on drive 0) 31.45 GB 19.28 GB free
d: (FAT32 on drive 0) 48.55 GB 43.64 GB free
____________________________________________________________________
Here is the HDTune Info tab:
HD Tune: WDC WD800JD-00LSA0 Information

Firmware version : 06.01D06
Serial number : WD-WMAM9F137823
Capacity : 74.5 GB (~80.0 GB)
Buffer size : 8192 KB
Standard : ATA/ATAPI-7 - SATA II
Supported mode : UDMA Mode 6 (Ultra ATA/133)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : no
Power-up in Standby : no
Security Mode : yes
Firmware Upgradable : yes

Partition : 1
Drive letter : C:\
Label :
Capacity : 30004 MB
Usage : 38.77%
Type : FAT32
Bootable : Yes

Partition : 2
Drive letter : D:\
Label :
Capacity : 46312 MB
Usage : 10.14%
Type : FAT32
Bootable : No
______________________________________________________________________
Here is the health tab:
HD Tune: WDC WD800JD-00LSA0 Health

ID Current Worst ThresholdData
Status
(01) Raw Read Error Rate 200 200 51 0 Ok
(03) Spin Up Time 197 171 21 1108 Ok
(04) Start/Stop Count 100 100 0 752 Ok
(05) Reallocated Sector Count 200 200 140 0 Ok
(07) Seek Error Rate 200 200 51 0 Ok
(09) Power On Hours Count 95 95 0 3934 Ok
(0A) Spin Retry Count 100 100 51 0 Ok
(0B) Calibration Retry Count 100 100 51 0 Ok
(0C) Power Cycle Count 100 100 0 752 Ok
(BE) (unknown attribute) 61 47 45 39 Ok
(C2) Temperature 104 90 0 39 Ok
(C4) Reallocated Event Count 200 200 0 0 Ok
(C5) Current Pending Sector 200 200 0 0 Ok
(C6) Offline Uncorrectable 200 200 0 0 Ok
(C7) Ultra DMA CRC Error Count 200 200 0 0 Ok
(C8) Write Error Rate 200 200 51 0 Ok

Power On Time : 3934
Health Status : Ok
______________________________________________________________________
Here is the error checking report:
HD Tune: WDC WD800JD-00LSA0 Error Scan

Scanned data : 76288 MB
Damaged Blocks : 0.0 %
Elapsed Time : 33:31



"Gerry Cornell" wrote:

RB

An explanation of the new /C and /I Switches that are available to use
with
Chkdsk.exe
http://support.microsoft.com/kb/314835

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/chkdsk.mspx?mfr=true

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/bootcons_chkdsk.mspx?mfr=true

I would try HD Tune (freeware).
Download and run it and see what it turns up.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter
and then double click the two page icon ( copy to
Clipboard ) and copy into a further message.

Select the Health tab and then double click the two page icon ( copy
to
Clipboard ) and copy into a further message.

Also do a full surface scan with HD Tune.

What is the make and model of the hard drive?

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

..



"RB" <RB@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DD25DFC5-2CB1-474B-A39B-BB3FFA8AE9DE@xxxxxxxxxxxxxxxx
Chkdsk seemed to help, although the boot process still sems longer
than
it
.

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