Re: Continuous Reboot
- From: "TaurArian [MS-MVP]" <taurarianREMOVECAPS@xxxxxxxxx>
- Date: Tue, 10 Oct 2006 22:17:16 +1000
Black Startup Screen Is Briefly Displayed, Computer Restarts Repeatedly
http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b314466
Windows XP Logon Screen Does not Appear and the Computer Continuously Restarts
http://support.microsoft.com/default.aspx?scid=kb;EN-US;310396
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TaurArian [MS-MVP] 2005-2007 - Australia
==================================
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"Bill Martin" <Martin_SpamTrap@xxxxxxxxxxx> wrote in message
news:O05gDNC7GHA.4996@xxxxxxxxxxxxxxxxxxxxxxx
|A friend has a machine with XP-Home on it which suddenly fails by repeatedly
| rebooting whenever it's turned on. So he called me to look at it. Some
| observations:
|
| 1) The first thing I see is that it appears to boot properly, then something
| executes which kills the system. That something may be me invoking a
| program, or it may happen just sitting there. XP flashes up a full page of
| error text and then blacks it out in about one second which is really not
| very helpful. The first line says something about "If you've seen this
| error before"... On down one can catch a quick flash something about
| perhaps it's got insufficient disk space. (not the problem -- 20GB disk with
| 4GB free). Further down is something about maybe newly installed hardware
| or device drivers something, something, something. There is nothing newly
| installed though. At the bottom there's a line of hex dump that I have no
| idea what it is since it disappears so quickly.
|
| 2) So my second attempt is to boot the system in Safe mode. That's better,
| but still very twitchy and will reboot itself randomly. Nothing untoward is
| in the Startup folder. When I try to restore the system to a previous level
| the system will fail. "Help & Support" works, but when I click on the
| "Restore" link I get an error message: "The procedure entry point to
| UuidToStringW could not be located in the dll RPCRT4.dll ".
|
| 3) Running Chkdsk will sometimes find a few problems to correct. I suspect
| that every time the machine crashes there's a possibility of screwing up the
| disk a little bit more and creating new problems for chkdsk to find.
|
| 4) Unfortunately, I don't think the machine's XP has been updated in a dog's
| age -- if ever. And it can't be done now because every time I try to do so
| the machine fails and reboots. Don't even ask about virus software.
|
| Is there anything to do with this short of trying to reload the operating
| system from scratch? And can I just reload XP without trashing the rest of
| the disk? I rather doubt that any backups have been done on the system, so
| I'd rather not trash the data files if possible until XP can be made stable
| enough to off load backups of the data files.
|
| Any suggestions? Thanks.
|
| Bill
|
.
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