Re: Mouse Pointer Gives Problems

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

John Cluster wrote:

Running Windows XP. The problem I am currently having may or may not
be related to my recent installation of a new HP printer, but this is
what I started to experience after the installation:

The mouse pointer "Working In Background" (an arrow in combination
with an hourglass) started to appear in regular intervals of 25-30
seconds with the hourglass trembling rapidly for about a second. This
is a non-stop process in all the situations when the "Normal Select"
pointer (a regular arrow) is functionally present as a current active
pointer, regardless of the
application used: Windows Explorer, Internet Explorer, PowerPoint,
etc. The problem does not exist when there is any other pointer
currently active, such as "Text Select", "Link Select", "Move",
"Resize", etc.- they would never turn into the trembling "Working In
Background" pointer.

You can work OK in Word, Excel, even PowerPoint, when you are in the
write/edit mode, but once you have the "Normal Select" pointer
condition, even on the same page, the problem starts right away.

Since the behavior started after installing a new HP printer (or may
have done), try a clean-boot without any of the HP software running.
Believe me, HP printers put a *lot* of unnecessary software in Startup.

Clean boot in Windows XP - http://support.microsoft.com/kb/310353

Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434

and How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

Even if the culprit turns out to not be HP, the clean-boot will help you
focus your troubleshooting.

Naturally, you know your computer is virus/malware-free, right? Be sure:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.

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