Re: fatal error message



That can be a difficult error to troubleshoot, you need a good level of technical skills to handle the job. Here is an article to help you:

How to troubleshoot a "STOP 0xC000021A" error
http://support.microsoft.com/kb/156669/en-us

I think you should try to boot the computer to the Last Known Good Configuration and if that fails do an In-place upgrade.

John

kah wrote:

Running Windows XP Home edition. On start up the machine boots to the desktop where I immediately receive an error stating that winlogon.exe cannot start. Options are to click ok for debug or cancel. No matter which option is chosen, the screen almost immediately black with the error message C000021a fatal system error etc., etc. etc. Have not recently added any new hardware or software, but am not sure about any software updates. Any help correcting this problem would be appreciated. Thanks
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