Re: Symantec and a Repair Installation
- From: "Glen" <gp2002hwREMOVEME@xxxxxxxxxxx>
- Date: Fri, 23 Jun 2006 12:04:29 +0100
I use Ghost 10 and have had no problem. I am not sure I understand exactly
what you have done as you say ""Copy Drive" mode to clone a hard drive as a
backup". You clone a hard drive when, for instance, you are installing a
larger drive and you want to move your Windows installation over to the new
drive. You would then erase the old drive. For backing up you would make an
image of the old drive and usually compress it to save space. The reason I
bring it up is to understand what you have done to try and help.
If the boot record is damaged and I dont think it is or you wouldn't get to
the Windows loading part. If it is damaged you can boot off the Windows
installation media and boot to the recovery console and run "fixboot". Its
worth trying but I think the problem is corrupt files which happened during
the copy process. Read the Microsoft web page listed below for how to start
the recovery console from the Windows media.
Tell me what you were trying to accomplish and either me or someone else try
and tell you the best way to achieve it. Were you trying to make a backup of
Windows? Were you trying to restore a backup of Windows? Did you clone
Windows to a second hard drive\partition and end up with two installations.
Were you trying to restore Windows from a second installation on a second
hard drive\partition. Cloning a drive a imaging a drive are two similar but
different things.
Description of the Windows XP Recovery Console
http://support.microsoft.com/kb/314058/
--
Please repost if you find the fault
Glen P
~~~~~~~~~~~~~~~~~~~~~
<billurie@xxxxxxxxxx> wrote in message
news:OyXOXAalGHA.5108@xxxxxxxxxxxxxxxxxxxxxxx
Hey, Mark, that's a great idea, and thanks for
the suggestion.
But I'm still hoping to hear from people who have
successfully used GHOST 10 in "Copy Drive" mode
to clone a hard drive as a backup.//Bill//
callmark1 wrote:
Recently went through similar challenges with Symantec Help. I found
that they DO have knowledgable personnel but you do not get those persons
on the first attempt. If the "analyst" you first get offers silly or
irrelevent advice, ask that your problem be "escalated". They will do
this immediatley upon request. Though it might involve some wait time to
access the "upper tier" analysts, I have found it is worth it.
Stick to your guns.
Mark
"billurie@xxxxxxxxxx" wrote:
Thanks, Milt. I see we're walking in similar tracks...
and in Symantec's doo-doo. I won't go through the full "Repair Install"
procedure for several reasons. Takes too many hours to do that, plus
the hours for SP2, and one more: I have a tenuous relationship with
Microsoft regarding my Product Key. I've had experience in the past,
that I've had to "reactivate" (horror #1), and, by the way, similarly
with Symantec in my Norton System Works 2006 Premier. By the way, under
instruction from Symantec, I did try the Recovery Console, and FIXMBR,
but nothing solved the problem as described...can't get it to either
"Welcome" or "Loading your personal settings"...../Bill L./
Milt wrote:
Welcome to the club Bill. I just went through a problem with Symantec's
wonderful software too. One of their updates to NAV 2006 seems to have
damaged a system file. I could no longer get Windows to start. So...I
went for my Ghost 10 Image. I couldn't get it to work either! It's a
spanned set and would not rebuild in Ghost's Image Browser. I tried
Symantec's "Help Idiots". Cruel, cruel, cruel.
Anyhow, yes, you can boot from your WinXP disk. You then have the
choice of booting into the "Emergency Repair Console" which is very
powerful if you know how to use DOS. Or you can choose install and then
do a "Repair Reinstall". I chose to try the Repair Reinstall. It worked
properly. It restored Windows and did not loose any of my data. It did
mess up a few of my customized settings though. And I did have to
reinstall a few drivers which had originally come from my Dell Resource
disk. I also had to reinstall SP2 and a bunch of MS patches and
updates.
Before you start, do yourself a favor and read a few articles on Repair
Reinstall. Do a Google search for "Repair Reinstall Windows XP". But if
you can't, just boot from your Windows XP disk, choose "Install" and
then repair reinstall. You may have to change your boot sequence to
start from the CD.
Good luck,
Milt
"billurie@xxxxxxxxxx" wrote:
I attempted to use Symantec's "Copy Drive" capability,
part of their GHOST 10, which uses the PowerQuest Drive
Image 7 software. Both failed the same way, in that the
copy hangs at the light blue Windows logo screen during
boot up. Obviously their copy process failed to copy the
boot record properly. If others have found GHOST 10 to
copy a complete OS and achieve a bootable copy, I'd be
interested in hearing about how you did it.
Their latest cop-out on this is:
"You can boot from the Windows XP installation disk and
press F10 or R to repair the Windows installation."
If that has a chance of fixing the problem, I'd like more
specific details on that procedure. No Repair Installation
procedure that I've seen refers to F10. Thank you.
--
William B. Lurie
--
William B. Lurie
.
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