Re: Symantec and a Repair Installation

Thanks, Milt. I see we're walking in similar tracks...
and in Symantec's doo-doo. I won't go through the full "Repair Install"
procedure for several reasons. Takes too many hours to do that, plus
the hours for SP2, and one more: I have a tenuous relationship with
Microsoft regarding my Product Key. I've had experience in the past,
that I've had to "reactivate" (horror #1), and, by the way, similarly
with Symantec in my Norton System Works 2006 Premier. By the way, under
instruction from Symantec, I did try the Recovery Console, and FIXMBR,
but nothing solved the problem as described...can't get it to either
"Welcome" or "Loading your personal settings"...../Bill L./

Milt wrote:
Welcome to the club Bill. I just went through a problem with Symantec's wonderful software too. One of their updates to NAV 2006 seems to have damaged a system file. I could no longer get Windows to start. So...I went for my Ghost 10 Image. I couldn't get it to work either! It's a spanned set and would not rebuild in Ghost's Image Browser. I tried Symantec's "Help Idiots". Cruel, cruel, cruel.

Anyhow, yes, you can boot from your WinXP disk. You then have the choice of booting into the "Emergency Repair Console" which is very powerful if you know how to use DOS. Or you can choose install and then do a "Repair Reinstall". I chose to try the Repair Reinstall. It worked properly. It restored Windows and did not loose any of my data. It did mess up a few of my customized settings though. And I did have to reinstall a few drivers which had originally come from my Dell Resource disk. I also had to reinstall SP2 and a bunch of MS patches and updates.


Before you start, do yourself a favor and read a few articles on Repair Reinstall. Do a Google search for "Repair Reinstall Windows XP". But if you can't, just boot from your Windows XP disk, choose "Install" and then repair reinstall. You may have to change your boot sequence to start from the CD.

Good luck,
Milt


"billurie@xxxxxxxxxx" wrote:

I attempted to use Symantec's "Copy Drive" capability,
part of their GHOST 10, which uses the PowerQuest Drive
Image 7 software. Both failed the same way, in that the
copy hangs at the light blue Windows logo screen during
boot up. Obviously their copy process failed to copy the
boot record properly. If others have found GHOST 10 to
copy a complete OS and achieve a bootable copy, I'd be
interested in hearing about how you did it.

Their latest cop-out on this is:

"You can boot from the Windows XP installation disk and
press F10 or R to repair the Windows installation."

If that has a chance of fixing the problem, I'd like more
specific details on that procedure. No Repair Installation
procedure that I've seen refers to F10. Thank you.

--
William B. Lurie




.

Relevant Pages

  • Re: PLEASE HELP: 2 ERROR MESSAGES
    ... The advice to do a repair install, turned out to be a grievous and expensive ... The repair install caused a corruption and windows became ... It seems as though it would not boot from the CD ...
    (microsoft.public.windowsxp.general)
  • Re: Microsoft internet explorer has encountered a problem ...
    ... with the repair, you may want to uninstall it and wait until a later date to ... However, should you choose to repair, you MUST reinstall ALL the updates ... IE SP1 - How to Install ... Method 2 in this article works on earlier versions of Windows. ...
    (microsoft.public.windows.inetexplorer.ie6.browser)
  • Re: Start Menu, Icons Not Appearing
    ... Also, make sure your system has no malware, download, install and run Ad ... Assuming your system is set to boot from the CD-ROM drive, ... To Setup Windows XP now, ... To Repair a Windows XP Installation using Recovery Console press R. ...
    (microsoft.public.windowsxp.accessibility)
  • Re: VIRUS in MBR? Do Repair Install via Michael or Dougs Directions
    ... Do a repair install and you won't lose your data and settings. ... A Repair Install will replace the system files with the files on the XP CD ... but Windows updates will need to be reapplied. ... This portion of the Setup program prepares Microsoft ...
    (microsoft.public.windowsxp.general)
  • Re: Problem on start-up
    ... while a repair install should leave your data ... >>Assuming your system is set to boot from the CD-ROM ... >>with the option to setup Windows or Repair ...
    (microsoft.public.windowsxp.accessibility)
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