new install needed?

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i have been hit with a 'falcon spyware" they want $19 to send a removal
program. i tried to delete .dll file associated with it and in the process,
i now get an error message i have reinstalled xp pro too many times and need
to get an auth. number. is there a way to get to the c:/ drive to copy some
files so i can do a clean install? i can't boot to safe mode to try and get
the files. thanks


.



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