Re: Shutdown Problems

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Hi,

Before trying to shutdown, hit ctrl+shift+escape and kill some (4-5) of the
running processes in addition to anything on the applications tab. Then try
shutting down. If it works, then the problem is one of the ones you killed.
If not, repeat the process and kill a few more. Continue until you can
isolate which one of the processes is the problem. Then post back with this
information so we can remove the cause at the root.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Alastair MacFarlane" <AlastairMacFarlane@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
in message news:45D06E08-16FC-46C9-B047-D0383E7C2FE2@xxxxxxxxxxxxxxxx
Dear All,

I have serious problems shutting down my Windows XP Home pc with Service
Pack 2.

After I use my broadband provider AOL to connect to the internet, very
often
I cannot shut down the pc the normal way. I have to switch the user and it
advises me that there are 2 programs currently running (though the task
manager doesn't give me much help at identifying what they are (even
looking
at the resources tab). AOL have provided me with a fix and installed the
file
without much luck.

I then can use the shut down pc at this point and it works here. What is
the
difference between the 2 forms of shutdown and how to fix it so I can shut
down in the normal way.

Thanks again for your help.

Alastair MacFarlane



.

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