Re: Help - URL opening problem

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Orville Noah wrote:

> Hello Wesley,
>
> I have tried your suggestions. Typed http://www.microsoft.com
> into the 'Run' command, and clicked 'OK' but it does not execute.
> All it says "problem in sending command"
>
> Is there any easy way to re-install only the Internet Explorer 6 in
> XP Pro? I am trying to avoid the entire re-installing of the XP Pro
> operating system. Thank you for your suggestions.
>
> Orville
>
> P.S. Let me explain a little more about this problem. Personally, I
> keep my PCs clean, but this particular problem actually happened to my
> next door neighbors PC, who has couple of kids, and they play
> with PC all days. They are on DSL. My neighbor called me this
> morning and showed me what is happening.

I'm not Wesley, but I'm sure he'd join with me in saying that this
latest information you've provided should have been provided *first*
since it puts the issue in an entirely different light.

Since we have no way of knowing anything about your neighbor's computer,
its virus/malware-status (although with two kids and DSL I can guess
pretty accurately), the best course of action would be for your
neighbor to take the machine to a professional computer repair shop
(not your local version of BigStoreUSA).

Either that, or have your neighbor go through the virus/malware removal
steps here:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.

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