Re: Problems after doing XP Home Ed Recovery
- From: "Shenan Stanley" <newshelper@xxxxxxxxx>
- Date: Sun, 29 Jan 2006 03:53:01 -0600
Rita Perdue wrote:
> Help! Anyone! I had to do a system recovery for my Compaq Presario
> and used the 7 disc set that I purchased from MS/Compaq. However,
> now my HP All in One Printer/Scanner/Copier won't scan. Problem is
> there's now no "Scan" option from the program side. If I go into
> the HP Image Director, I get a "communication problem" and if I
> open My Pictures File (used to be a link in the index saying to get
> image from scanner) the link is not there! I tried to look for the
> set-up scanner from the control panel, but I keep getting that the
> software is already installed. It's like a big circle that goes
> nowhere.
>
> I also need to know if I need to re-install the SP2 on my PC.
> After the recovery, I did the check for updates and put it back on
> automatic updates. I tried to download SP2, but it just starting
> checking my PC for the need for the latest updates and comes back
> saying that I'm set to receive automatic updates. How will I know
> if I have the SP2 installed?
>
> Lastly, since the recovery, when I got on the internet, the web
> pages were so large that I had to scroll to the right. I reset my
> monitor resolution to 1025 x 768, but now the text is too small and
> the browser icons are much smaller than they were before. There is
> no option for "medium" sized icons, only large or small.
>
> Having a website that I constantly update, this has become a big
> pain in the yhou know what - just trying to get back to normal.
> PLEASE, if anyone can help, I sure would appreciate it.
7 Disc recovery means it probably restored from an IMAGE - not an actual
install.
Yes you should install SP2 - but only after updating all your hgardware
drivers - especially that printer/scanner - from the hardware manufacturer's
web pages. And make sure your firewall is enabled at all times while on the
internet.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
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